Amr Fahmy

supervise all shipments

responsible for all shipping costs , ocean , land and freight forwarding

Logistics Specialists are responsible for tracking shipments, managing inventory levels, and negotiating with freight carriers to ensure timely and cost-effective delivery. In addition, they resolve delivery-related customer service issues and ensure that logistics processes comply with applicable regulations

• Respond to Customs trace agents inquiries and communicate with the brokers for feedback • Monitor and measures all airport activates and service levels • Dealing with customs authority for different aspects and requirements rolls & regulations • Dealing with customers or brokers and Evaluate the needed paperwork’s for custom clearing process • Respond and communicate to inbound and outbound gateways • Dealing with airlines carriers for line-hull rates, activates and commitments • Develop and maintain a positive client relationship by providing routine follow-up and worked resolutions. • Document and escalate any custom issues related to customs clearance or service errors. • Work with superiors to improve productivity, manage workload of team and Monitor work schedules. • arrange and update departments reports as well as custom daily functions communications to other departments • Provides information to new-hires on the company policies and work/department procedures. • Develop constructive and cooperative working relationships with the team members, as well as cross functionally • Meeting customers at airport in rush hours or in the case of staff shortage or emergencies. • Responsible for filling all administration documents of airport department. • Any other relevant tasks assigned by the line manager

faculty of commerce English department