Amr Elnaggar

• Study contract documents, specifications, and drawings to identify technical risks and design gaps. • Prepare, review, and approve shop drawings, as-built drawings, and technical submittals. • Develop and review method statements, ITPs, and technical procedures. • Provide technical support to site teams and resolve complex engineering issues. • Review, coordinate, and approve electromechanical (MEP) designs. • Establish standardized technical procedures across projects.

• Training Program Coordination & Implementation • Led preparatory organizational efforts to facilitate German expert-led training modules in Cairo and Assiut, ensuring seamless execution. • Actively participated in training sessions, providing structured feedback to experts and coordinating content adjustments for subsequent modules. • Curriculum Development & Instructor Support • Collaborated with German experts to design and prepare practical exercises for instructor trainees. • Mentored trainees through assignment resolution, offering guidance on instructional best practices. • Developed and delivered thematic training courses in STI (Subject-Specific Teaching Instruction) and TSS (Technical Specialized Skills), covering: o General didactics and pedagogy o Specialized practical training (aligned with German module frameworks) • Instructional Design & Quality Assurance • Supported trainees in lesson planning and instructional unit development to enhance teaching effectiveness. • Maintained ongoing collaboration with German partners to: o Monitor training progress o Adapt programs based on feedback and evolving needs.

• Actively participated in QA team meetings (bi-weekly), monthly director briefings, and quality coordinator sessions • Developed and supervised work packages to support organizational quality initiatives • Collaborated on creating testing protocols and monitoring tools for quality evaluation • Collected, analyzed, and reported quality metrics and feedback data • Maintained comprehensive documentation of quality processes and outcomes • Conducted internal quality audits and supported continuous improvement efforts.

1. Curriculum Development & Alignment Assess and align training curricula with local and regional labor market demands and industry requirements. Evaluate graduate readiness for workforce integration based on market needs. 2. Labor Market & Training Program Analysis Analyze labor market trends to adapt training frameworks for various technical specializations. Review and benchmark international academic partners' methodologies, regulations, and training standards. 3. Training Program Evaluation & Enhancement Evaluate training content (curriculum, skills, competencies) against industry needs and propose improvement recommendations. Design specialized syllabus structures to ensure skill and competency acquisition aligned with learning objectives. 4. Reporting & Advisory Prepare detailed assessment reports with actionable recommendations for each specialization. Support equipment specification reviews to align with labor market and industrial standards. 5. Procurement & Tender Support Assist in tender processes, including specifications evaluation, vendor selection, purchasing, and equipment testing.

• Drove 150% annual income growth while achieving 30% monthly revenue increase through strategic expansion and operational enhancements. • Manufactured fixed & flexible pipe joints, expanding production capabilities to include offshore pipe installation and metal bridge fabrication/erection. • Secured critical certifications, including Civil Defence approval and ISO compliance, ensuring quality and regulatory adherence. • Modernized quality control, achieved by implementing ultrasonic welding inspections, enhances product reliability. • Collaborated with Asyut Governorate to resolve urgent water line failures, demonstrating crisis-response expertise. Improve welders’ qualification and certify them with 6G certificates in welding

• Developed and executed a comprehensive rehabilitation plan for the department, driving operational improvements • Recovered lost assets worth 3 million EGP after 6 years of outstanding issues • Increased departmental income by 30% within 3 months through strategic initiatives • Designed and manufactured new components to expand production capabilities • Upgraded workshop facilities, increasing usable space by 60% • Strengthened workforce by recruiting additional installation specialists.

• Played a key role in establishing a vocational training center funded by the German Foreign Ministry, with technical support from the GPP Foundation and sponsorship by the Arab German Chamber of Commerce. • Developed specialized mechanical manufacturing curricula for the construction sector. • Led operations post-inauguration (2015), overseeing both theoretical and hands-on training programs to build local technical capacity.

• Create & execute strategies to boost efficiency and revenue • Analyze financial data to drive improvements • Innovate operations across Parking, Reception, Control Room, and Workshop • Partner with stakeholders for smooth implementation and results.

• Serve as the main customer-workshop contact, ensuring smooth communication and top-tier service. • Build customer loyalty via personalized service and follow-ups to boost retention. • Increase profitability by optimizing processes, upselling services, and reducing waste. • Support the Service Manager in daily operations, staff supervision, and performance tracking. • Oversee reception and workshop efficiency using (OMST). • Maintain high service quality per brand standards and best practices. • Handle warranty claims, complaints, and act as Nissan Japan’s liaison for technical/warranty issues. • Lead initiatives to improve reception and workshop operations for a premium customer experience.