amol bahade

Responsible for NOC Management and customer TT and also worked on field for Commisioning and troubleshooting the customer...

Worked on the project of Punjab National Bank RO.

C & I Operations-Network; is the Enterprise Services arm of Tikona Digital Networks Pvt. Ltd Tikona Infinet offers state-of-the-art Managed Network Services to enterprises across the country. Tikona Infinet operates through a Pan India POP footprint with direct presence in 300+ locations expanding to 850+ locations. It has proved to be a Leader in providing fully converged network platform (Data, Voice and Video application support) on VPN network to Enterprises across India. Responsibilities: Managing and maintaining the Infrastructure services of Network Operation Center (NOC) and Point of Presence (POP) Locations. Logging the Trouble Tickets for customer query, troubleshoot the root cause for network disconnection and resolve the problem, trouble ticket in minimum downtime. Commissioning and implementation of new customer through wired and wireless media. Responsible for MP, CG and Vidharbha region for coordination .

* Responsibilities and skills: * Managing and maintaining the services of Network Operation Center (NOC) 24x7 in shift, providing technical support to other departments, as well as troubleshooting. * Good coordination with the customer of state for smoother functioning of their services hosted at SDC. * Restoring IOS and successfully configured HP Routers (AMSR50-40), HP Switches (A5120, A7510). * Main Responsibilities are to troubleshoot communication problems & maintain a close & Working relationship with Technical 24x7 Customer Service Personnel to identify and resolve DATA Center connectivity issue and resolve those issues in minimum time frame. * Implemented Chhattisgarh State Date Center Network. * Use IBM Tivoli Online Monitoring tool WAN links which help in Maintaining 99.79% network uptime.