Ammar Alshangiti

• Reconcile bank statements and other financial accounts on a regular basis to ensure accuracy and completeness of financial records. • Analyze financial data and provide insights to support business decision-making processes. • Monitor and manage accounts receivable and accounts payable, ensuring timely payment and collection of debts. • Assist with the preparation of annual budgets and forecasts, and provide financial guidance to department heads. • Ensure compliance with all relevant financial regulations and laws, and make recommendations for process improvements where necessary. • Assist with the preparation of financial statements, including balance sheets, income statements, and cash flow statements. • Work with external auditors to ensure the accuracy and completeness of financial statements and compliance with auditing standards. • Participate in the development of financial policies and procedures, and ensure their consistent implementation across the organization. • Provide training and support to other team members on accounting software and financial processes. Achievements: • Collaborating with management to develop and implement effective financial strategies. • Implementing new accounting software and systems, increasing the accuracy and efficiency of financial reporting.

• Analyzing financial data and creating reports and presentations to support business decisions. • Developing financial models and forecasts to project financial performance. • Identifying trends and insights in financial data to provide recommendations for business improvements. • Conducting industry and competitor analyses to inform business strategy. • Collaborating with other departments to ensure accurate financial reporting and compliance with internal controls. • Developing and maintaining financial policies and procedures. • Participating in budgeting and financial planning processes. • Ensuring compliance with financial laws and regulations, including tax laws. • Keeping up-to-date with changes in accounting standards and regulations. Achievements: • Streamlined financial processes and systems by identifying and implementing improvements to data entry, classification, and organization, resulting in increased accuracy and efficiency of financial reporting. • Train and supervising junior accounting staff, fostering a culture of excellence and continuous improvement.

• Responding to customer inquiries and resolving issues through phone, email, chat, or in-person interactions. • Managing customer accounts, including updating account information and processing transactions. • Providing product or service information to customers and addressing any concerns or questions they may have. • Escalating complex issues to higher-level support teams or managers, as needed. • Collaborating with other departments to ensure prompt resolution of customer issues and concerns. • Maintaining customer service logs and records to track trends and identify areas for improvement. • Participating in training and development programs to improve customer service skills and knowledge of products and services. • Ensuring compliance with company policies and procedures, as well as legal and regulatory requirements.

• Onboarding new employees, including orientation, training, and providing support to ensure smooth integration into the organization. • Managing employee relations and conflict resolution, including addressing employee concerns, f• facilitating discussions between employees and managers, and conducting investigations into employee complaints. • Developing and implementing HR policies and procedures, including employee handbook, code of conduct, and employment contracts. • Maintaining employee records and HR data, including time and attendance, payroll, and benefits administration. • Administering employee benefits programs, including health insurance, retirement plans, and other employee benefits. • Ensuring compliance with employment laws and regulations, including monitoring changes in labor laws and recommending policy changes as needed. • Conducting performance evaluations and providing guidance and feedback to employees and managers.

• Recording financial transactions, such as sales, expenses, and payments, using accounting software and other tools. • Preparing financial statements, including balance sheets, income statements, and cash flow statements, and ensuring their accuracy. • Analyzing financial data and providing recommendations to improve financial performance. • Conducting audits of financial records to ensure compliance with accounting standards and regulations. • Managing accounts payable and receivable, including invoicing, billing, and collections. • Collaborating with other departments to ensure accurate financial reporting and compliance with internal controls. • Developing and maintaining financial policies and procedures. • Ensuring compliance with tax laws and regulations, and preparing tax returns. • Keeping up-to-date with changes in accounting standards and regulations.

The program typically covers a wide range of topics, including financial accounting, managerial accounting, taxation, auditing, and business law. Students learn how to record, analyze, and report financial transactions, prepare financial statements, and understand accounting principles and concepts. They will also develop an understanding of the role of accounting in business decision-making, financial planning and analysis, and risk management. In addition to core accounting courses, like general education courses in subjects such as mathematics, statistics, economics, and business management.