Ammar Albunayyan

•Promoted as HR Operations Manager, to lead HR operations and Assist the HR & Admin Manager in a fast-growing space. •Proposed and implemented a structured framework for the retail department, defining roles responsibilities reducing conflict and to improving operational efficiency. •Developed employee engagement strategies, resulting 50% improvement in collaboration and communication. •Empowered employees to navigate conflict to find positive solutions through confidential consultations and coaching. •Developed the entire recruitment lifecycle, ensuring a smooth experience for both candidates and hiring managers. •Created a comprehensive vacancy plan, reducing staffing conflicts by 40%. •Ensured compliance with labor laws and government requirements, mitigating organizational risks.

• Recruited and hired top talent, building motivated and high-performing team. • Developed and implemented training programs to enhance team skills, boosting efficiency and customer satisfaction. • Fostered a high-performance culture, promoting 5 key team members and improving employee retention. • Cultivated relationships with external stakeholders, enhancing company image and generating sales. • Analyzed monthly performance metrics, identifying growth opportunities. • Managed projects for two branches, ensuring on-time and on-budget completion from kick-off to closure.

• Transitioned from part-time to full-time, leading store operations and B2B/B2C relations. • Trained new team members on sales and technical skills. • Maintained a robust CRM system, enhancing communication and customer satisfaction. • Oversaw customer pre-orders, ensuring timely delivery and streamlining the process. • Handled and resolved customer complaints, fostering positive relationships. • Conducted performance reviews and provided feedback, supporting employee development.

• Promoted to HR Executive, overseeing employee relations and engagement initiatives. • Conducted HR audits, identifying and addressing areas for improvement. • Managed employee relations issues, including grievances and disciplinary actions. • Administered employee benefits programs, ensuring compliance with labor laws. • Oversaw the recruitment process, from attracting top talent to onboarding.

• Acted as the first point of contact for employee concerns. • Assisted with recruitment, issuing employment contracts, and participating in interviews. • Supported staff investigations and problem-solving initiatives.