Amjad Aboutrabi
Store Director @ Gucci
About
Luxury Retail Executive with 15+ years of progressive leadership experience across luxury and premium fashion brands, including Gucci and Massimo Dutti. Proven track record of driving commercial growth, operational excellence, client engagement, and team performance within flagship retail environments. Recognized for transforming store performance through strategic leadership, luxury clienteling, CRM optimization, talent development, and customer-centric business strategies. Extensive experience leading multicultural teams, managing boutique operations, maximizing profitability, and delivering exceptional luxury experiences for VIP clientele. Key strengths include: Luxury Retail LeadershipStore & Boutique ManagementCommercial Strategy & Sales GrowthClienteling & CRM ExcellenceVIP Relationship ManagementTeam Development & CoachingOperational ExcellenceRetail TransformationKPI & Performance ManagementCustomer Experience Leadership Passionate about elevating luxury retail standards while building high-performing teams and delivering sustainable business growth.
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United Arab Emirates
Luxury Goods & Jewelry
VIP Relations, P&L Management, Team Leadership, Business Development, KPI Management, Luxury Sales, Customer Experience, Inventory Management, Retail Excellence, Retail, Merchandising, Stock Management, Store Management, Sales, Fashion, Operations Management, Team Building, team leading, Customer Service, Time Management
Experience
Store Director
Gucci
Dubai, United Arab Emirates
Lead overall boutique strategy, commercial performance, and profitability. Drive sustainable sales growth through data-driven retail strategies. Develop high-performing teams through coaching and leadership development. Strengthen VIP client relationships and clienteling initiatives. Monitor KPIs, operational efficiency, and financial performance. Ensure full alignment with Gucci luxury standards and brand excellence.
Operations Manager
Gucci
Dubai, United Arab Emirates
Directed end-to-end boutique operations for a flagship luxury environment. Improved inventory accuracy and operational controls. Enhanced productivity and service excellence across departments. Partnered with commercial teams to optimize store performance. Maintained compliance with luxury retail standards and policies.
Team Manager
Gucci
Dubai, United Arab Emirates
Led and mentored luxury sales professionals. Consistently exceeded commercial and service KPIs. Improved employee engagement and team productivity. Enhanced customer loyalty and retention through service excellence.
Clienteling Specialist
Gucci
Dubai, United Arab Emirates
Developed strategic VIP client relationships. Executed CRM campaigns to increase repeat business. Organized exclusive client events and luxury experiences. Supported revenue growth through personalized client engagement.
Assistant Store Manager
Massimo Dutti
Dubai, United Arab Emirates
Supported overall store management, driving sales performance and operational excellence. Led, coached, and developed retail associates to achieve business objectives and service standards. Enhanced customer experience through effective team leadership and client engagement strategies. Managed inventory accuracy, stock replenishment, and loss prevention initiatives. Executed luxury visual merchandising standards to maximize product presentation and sales
Assistant Store Manager
Massimo Dutti
Dubai, United Arab Emirates
Supported store leadership and operations. Trained and developed retail teams. Improved customer satisfaction levels. Managed inventory and visual standards. Operations Manager | Massimo Dutti
Operations Manager
Massimo Dutti
Dubai, United Arab Emirates
Managed daily store operations. Controlled inventory and stock processes. Oversaw cash management activities.
Visual Merchandiser & Brand Ambassador
Massimo Dutti
Dubai, United Arab Emirates
Executed visual merchandising strategies. Enhanced brand presentation standards. Supported marketing campaigns and promotions.
Education
Damascus University
Amjad Aboutrabi's Contact Information
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