amit vanarase
assistant manager
About
Experienced Back Office Operations Manger and currently Store Operations Manager with a demonstrated history of working in the internet industry. Skilled in Service Delivery, Operations Management, Quality Management, IT Service Management, Transitions and Training Delivery. Strong entrepreneurship professional with a Post Graduate Diploma in Business Administration focused in Customer Relationship Management from Symbiosis Center of Distance Learning, Pune.
india
pune
insurance
performance management, mis, outsourcing, management, service delivery, process excellence, it service management, quality management, team leadership, insurance, training delivery, leadership, team management, bpo, training, transition management, operations management, process management, business analysis, business strategy, entrepreneurship, business process outsourcing, management information systems
Experience
process leader
capita
* Traveled two times to UK for migration of Retirement Process and Death Claim Settlement * Successfully completed the migration with training and accreditation of 10 FTE’s * Providing the technical support to operational team Current Responsibilities: * Quality Audits -Query Filtration, Resolution & Reduction * Training & Accreditation * Process Guides * Compliance, Complaints and Breaches * Process Knowledge Test
assistant manager
wns global services
insurance specialist
axa
assistant manager
axa
team manager
cognizant technology solutions
Proficient in Solution Design to Transitioning & Setting up of Operations, Service Delivery Management & driving Continuous Improvements Strong domain expertise in the Insurance space through experience of leading Operations with USA and UK clients Experience in transitioning more than 8 processes for over 60 FTEs for various high/medium complex processes in Finance/Insurance space Experience of contributing towards key initiatives for the organization in cost reduction and customer satisfaction
franchise owner
lenskart.com
Education
symbiosis institute of management studies
business administration
department of technology, savitribai phule pune university
economics
symbiosis center of distance learning, pune
business administration
amit vanarase's Contact Information
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