Amit Kumar Gupta (AkG)

Heads all delivery centers located in National Capital Region (Delhi, Noida, and Gurgaon), having a workforce of 40,000+ professionals. My responsibilities span delivery governance, strategic planning, and the development of delivery infrastructure, including the establishment of new offices and any new logo setups in NCR. I drive cross-functional coordination across resource management, talent acquisition, HR, academic alliances, and CSR initiatives, while ensuring effective crisis management and operational resilience. My focus is on enabling sustainable growth, delivery excellence, secure operations and the continued expansion of the region’s delivery footprint.

Heads the delivery and operations of Life Sciences UK & Ireland business segment. My role includes various responsibilities as listed below: - Accelerate the growth, vibrancy and Transformation. - Ensure Delivery Excellence across multiple Accounts within segment - Define and Implement a solid Delivery Governance - Risk Identification & Mitigation - Overall Resource fulfillment plan, Hiring, Talent Development & Resource investments across Account - Overall forward-looking Competency Development and Certification Plan - % Profitability and MIP - Overall Partner Level Service KPIs - Support Client Partners in Business Planning, setting up new engagement and in team mobilization - Enable Flow by removing operational blockers for Delivery Excellence - Employee engagement programs, Agile and DevOps culture - Remote Working planning, monitoring and Logistics - BCP - Agile Offshore Service Center setup, additional space, n/w, h/w and networking - Training, Quality, Privacy and Risk Compliance

Heads the delivery and operations of a very large Life Science relationship from offshore for TCS's Business Transformation Group (Digital Medicine and Medical Technologies).

Additionally ensure GDPR & Privacy compliance in the Life Sciences Vertical. Work closely with CPO team, DPOs and various relationship heads.

Global Delivery Partner for a very large Life Sciences-Pharma customer • Managing a very large sized delivery & operations from offshore • Effectively engage project teams and customer stakeholders to deliver increasing levels of service • Maintain continuous alignment of program scope with customer's business objective • Ensuring compliance of deliverable on schedule and scope • Ensuring compliance to MSA clauses • Identify Areas of improvement • Ensure appropriate training, skill and competency development for the associates in projects • Ensure availability of skilled resources for projects

BRM for a global Diversified Manufacturing Company in USA • Manage relationships with key business and IT executives in the customer organization • Engage in Sales, initial contact, lead and prospects • Successful in growing client relationships across North America, and India • Developing Proposals to Respond to Requests for Proposal (RFP) • Partner with the customer to define and execute strategic and transformational projects • Identify key business issues, decision makers, influencers, end users • Engage, collaborate, and negotiate with various internal and external stakeholders • Effective at leveraging outsourcing partners to deliver increasing levels of service

Program manager of a 24*7 Multilingual, L1/L2/L3 MFGPRO ERP ADM engagement.