Amit Jha
Customer Support Executive
About
I am a Customer Support professional with 3+ years of experience in handling customer queries, resolving escalations, and delivering high-quality customer experiences across chat and voice support.Currently pursuing BCA in Computer Science (2023–2026), I bring a strong combination of technical understanding and customer handling expertise. I have hands-on experience in CRM systems, ticket management, and collaborating with technical teams to resolve issues efficiently.Key Highlights:✔ Handled 50+ customer queries daily with high resolution rate✔ Strong experience in CRM tools & escalation handling✔ Excellent communication and problem-solving skills✔ Ability to bridge gap between technical teams and customersI am actively looking for opportunities in:🔹 Technical Support🔹 Customer SuccessLet’s connect and grow together 🚀
India
Noida
Computer Games
Data Analysis (Basic), Customer Success, Problem Solving, Communication Skills, MS Excel (Advanced), Escalation Handling, Ticket Management, CRM Tools, Technical Support, Customer Support
Experience
Customer Support Executive
BT Wave solution Pvt Ltd
Noida
Handle 50+ daily customer queries via chat & voice Maintain CRM records and track escalations Collaborate with technical teams for issue resolution Ensure high customer satisfaction with timely responses
Customer Care Executive
Tumbledry
Noida
Managed 100+ customer interactions monthly Built long-term customer relationships Maintained CRM records and reports Trained new team members
Data Entry Clerk
Abc solutions pvt ltd
Managed large datasets using Excel Ensured data accuracy and validation Supported back-office operations
Education
Lovely Professional University
Computer Science
"India's largest private university known for its diverse campus, industry-driven curriculum, and global exposure. During my time at LPU, I honed my skills through hands-on projects, live industry interactions, and a vibrant learning environment. LPU's focus on innovation, research, and leadership helped me grow both professionally and personally."
Amit Jha's Contact Information
Phone
Find the Right Leads
Find Verified Contact Data
What LeadContact does well
Find verified emails, phone numbers, and decision-makers with 98% accuracy.
Find Leads
Find the right people by company, role, industry, location, and more.
925M+ professional profiles
Find Emails
Access verified email addresses for your target contacts.
657M+ emails
Find Phone Numbers
Get cross-validated phone data from multiple top sources.
239M+ phone numbers
More Accurate. Lower Cost.
Find contact data in 1 tool with 98% accuracy
LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.
Great conversations start with the right contact.
It’s time to find yours.