Amit Arora
Associate Director @ LTM
About
Seeking senior level assignments in Technical/Non-Technical Project Management/Service Delivery/ IT Operations Management with an organization of high repute in IT industry. A diligent and self-motivated technocrat with nearly 10+ years of qualitative experience in Project Management, Team Lead and onsite and offsite coordination in various IT related projects. Adroit in meeting deadlines without compromising quality norms and SLA; responsible for process definition & implementation. Proficient in reviewing and approving all changes with risk mitigation; ensuing validates approvals; closure of change request and developing service delivery plans for change and release process. Demonstrated excellence in handling Application support & Maintenance Projects, Migration Projects, Customer management. Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex information systems management; acting as an escalation gate to resolve critical issues reported by customer with team members. Adroit in leading & motivating individuals to maximize levels of productivity, a customer-centric professional and knack for motivating workforce for exceeding their expectations in delivery of committed services. Committed to professionalism, highly organized.
India
Mumbai
Information Technology & Services
Information Systems Project Management, IT Project Leadership, IT Project Implementation, IT Project & Program Management, Managing Associates, Information Technology Infrastructure, SQL, IT Project Management, Microsoft Dynamics CRM, Process Improvement, Project Management, Microsoft Dynamic CRM, Project Manager for Microsoft Dynamic CRM, Techno-Functional, Techno-Functional for Microsoft Dynamic CRM, IT Project Manager, IT Project Delivery
Experience

IT Project Manager
Mumbai, Maharashtra, India
With over 20 years of experience in Information Technology, I currently serve as an Associate Director leading enterprise-level technology initiatives, digital transformation programs, and strategic IT operations. My career has been driven by a passion for aligning technology with business vision to deliver measurable growth and operational excellence. I have extensive experience in IT strategy formulation, program and portfolio management, governance frameworks, risk mitigation, vendor management, and enterprise system implementations. Over the years, I have successfully led cross-functional teams and managed complex, business-critical projects while ensuring timely delivery, cost optimization, and compliance adherence. My core areas of expertise include: • IT Strategy & Roadmap Development • Digital Transformation & Process Optimization • Program & Portfolio Management • Governance, Risk & Compliance • Vendor & Stakeholder Leadership • Operational Excellence & Cost Control I believe in collaborative leadership, data-driven decision-making, and building high-performing teams that drive innovation and sustainable value creation. Open to engaging with industry peers, technology leaders, and organizations focused on impactful digital growth.

Project Manager for Microsoft Dynamic CRM
Mumbai Area, India
Managing an IT & Business revenue portfolio with multiple resources spread across geographies. Responsibilities encompass Requirement Gathering, Delivery Management, Customer Relationship Management, Change and Resource Management. Act as client advisor and consultant on strategic initiatives including Operation optimizations, Operations reporting, Legacy program optimization, and new program adoption.

Sr Programmer
Nattcom Inovation
Led and delivered project, and managed to meet Navgragh team’s expectations and goals by delivering the project in highly compressed timeline on time for the international launch events in France, China, Japan, Germany, and Brazil.

Sr. Developer
Ciemme Jewels Ltd
Led and delivered project, and managed to meet team’s expectations and goals by delivering the project in highly compressed timeline on time
Education

Computer and Information Sciences and Support Services
Associate Director – IT | Digital Transformation Leader | Program & Portfolio Management | IT Strategy | Governance & Operational Excellence Results-driven IT professional with strong experience in managing technical projects, stakeholder coordination, and cross-functional team collaboration. Skilled in requirement gathering, vendor management, system coordination, and ensuring timely delivery of technology solutions. Adept at bridging the gap between business needs and technical implementation, with a practical and solution-oriented approach. Possess strong analytical, problem-solving, and communication skills with the ability to manage multiple priorities in fast-paced environments. Committed to delivering efficient, scalable, and secure IT solutions aligned with organizational goals.
Amit Arora's Contact Information
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