Amira Almashjary

- Lead the Product Team, driving strategy, execution, and alignment across business and technical functions. - Oversee cross-functional collaboration between Design, Tech, Finance, Marketing, and Operations to ensure product development aligns with business goals and regulatory standards. - Develop and maintain comprehensive product flow frameworks connecting all product components and ensuring seamless user and financial journeys. - Define success metrics and performance dashboards to measure product impact and guide data-driven decisions. - Prepare and maintain Confluence documentation, Jira epics, and release notes, ensuring transparency and alignment among stakeholders. - Conduct market research and user interviews to identify customer needs, and track industry trends. - Define target market objectives and ensure alignment between product strategy and the company’s overall vision. - Lead product planning and feature breakdown, prioritizing initiatives based on user value and business impact. - Establish and monitor product KPIs to track success, identify risks, and optimize performance.

- Define product vision, translate user and business needs into a clear product roadmap, and align with stakeholders on prioritization and delivery timelines. - Own a full product lifecycle,from discovery, requirements gathering, and UX collaboration to backlog management, sprint execution, and go-to-market planning. - Own and lead the Dismissal Call product end-to-end, from early discovery and market research to successful rollout across school networks. - Collaborate with developers, QA, and design teams to ensure on-time delivery and high product quality across all releases. - Conduct user research and reports, with special attention to behavior patterns and preferences in the Saudi and GCC EdTech sector. - Drive agile execution and collaborate with backend developers to design scalable system architecture. Tools used: Jira, Confluence, Zoho, Postman, and internal dashboards.

- Led release management efforts, ensuring all features and enhancements were thoroughly validated in staging before deployment to production. - Designed, implemented, and executed a variety of test cases using manual and automated testing approaches to ensure product quality and reliability. - Verified that all products met customer expectations, internal specifications, and industry compliance standards prior to launch. - Collaborated closely with product and engineering teams during development phases to integrate testing strategies and ensure smooth releases. - Contributed to quality assurance planning by applying and identifying opportunities to streamline validation processes. - Maintained ongoing tracking and reporting of testing progress, identifying blockers and communicating status updates to relevant stakeholders. - Experience working with customer communication channels such as SMS, WhatsApp, and CRM/helpdesk ticketing systems to test and support integrations. - Deep expertise in Zoho tools, including customizing solutions, designing workflows, and implementing tool to improve internal operations. - Developed and maintained user guides and documentation to support product adoption and ensure ease of use for stakeholders. - Coordinate the setup and quality control of physical devices (POS “ point of sales”, KIOSK) used to support product functionality at school premises. - Oversee the configuration and operational health of Android-based hardware (POS and KIOSK), utilizing remote access, updates, and support—enabling efficient on-site performance across distributed school networks.

- Product manager for one of the technical products and responsible for applying all SW lifecycle. - Participate in the analysis and review of the project requirements. - Participate in the analysis, design, and development of technical solutions based on user specifications and technology frameworks. - Modify and develop new features. - Participate in the review of Design and Test Strategy deliverables. - Participate in the debugging and resolution of issues found during testing. - Assist in the documentation and implementation of software programs and solutions - Create and maintain system documentation, manuals, policy documents, etc. - Configure, maintain and install software on POS and KIOSKs devices

Information Technology and Computing (ITC) track aims to provide students with up-to-date principles and concepts of system based technologies, including hardware and (or) software based systems. And to understand different aspects in the environment of work.