amin alsadi
IT Help Desk Technician @ Omantel
About
BSc degree; Information Technology Security specialist; IT Engineer at Omantel company as FMS contract with 5 years in same field ,
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Oman
Telecommunications
Office 365, IT Hardware Support, Help Desk Implementation, Active Directory, Employee Training
Experience
IT Help Desk Technician
Omantel
Muscat, Masqaţ, Oman
it specialist
IT Technician
Omantel
Muscat Governorate, Oman
IT technician at Omantel as FMS contract Follow ICT methodologies and comply with related ICT policies and procedures • Comply with ICT agreed upon SLAs in terms of response and resolution times • acting as trainer for new staffs& trainee
assistance customer service
OCS Infotech
Muscat Governorate, Oman
change and replaced faulty parts such as MB PS Dell laptop repairing & troubleshooting hardware issues
IT Technician
CLOSED
Muscat Governorate, Oman
IT Technician Capture and record all faults in the service desk system that are escalated by the Service Desk Operators Follow ICT methodologies and comply with related ICT policies and procedures • Comply with ICT agreed upon SLAs in terms of response and resolution times
amin alsadi's Contact Information
Phone
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