Ami Dholakia
Office and Administrative Support Worker - Department of Mathematical Sciences @ The University of Texas at Dallas
About
If you are looking for someone to take data and turn them into actionable insights; a roadblock into a creative path to something new; a lack of structure into a reason as to why organization is so valuable; and a time of uncertainty into a leadership experience, I am that person! Hello, my name is Ami Dholakia! I am a Computer Information Systems & Technology student at The University of Texas at Dallas. I’m passionate about using technology to solve real-world problems and make a positive impact. Through my internship and part-time experiences at Procter & Gamble and Bread Financial, as well as through personal learning, I’m comfortable working with languages Java, beginner Python, and C++, as well as tools like Power BI and ABBYY Flexicapture, which have helped me tackle various challenges, from developing financial solutions to improving user experiences. But it’s not just about technology for me—I’m also passionate about leadership and giving back to the community. I’ve managed outreach for SUAAB and baked for homeless shelters through Bake4Sake. I aim to grow my technical skills while continuing to expand my leadership abilities and community involvement. I believe that true growth comes from pushing boundaries and growing from failure, not just in coding and problem-solving but also in how I connect with others and contribute to a greater community. I believe having a strong drive, a goal-oriented mindset, organization, delivering my best work, and the ability to recover successfully from failure are key factors in my success. As I continue my journey, I’m eager to explore opportunities where I can apply my skills in information technology, project and product management, and business analysis. I’m always ready to learn and grow and excited to contribute to projects with a real impact. I am seeking full-time positions in information technology, with a specialization in project management. Please feel free to view my portfolio: https://amidholakiasportfolio.my.canva.site/ami-s-pop
United States
Allen
Computer Software
User Acceptance Testing, Document Retention, Project Management, Creative Problem Solving, Microsoft Project, SQL, Flyer Design, Canva, Strengths Development, Microsoft PowerPoint, Data Visualization, Communication, Data Analysis, Key Performance Indicators, Microsoft Excel, Cross-team Collaboration, Organization Skills, Time Management, Event Planning, Azure DevOps
Experience

Office and Administrative Support Worker - Department of Mathematical Sciences
Richardson, Texas, United States
Assist with event coordination and administrative tasks, including copying and document preparation. Support office operations by managing supply orders and maintaining stock levels. Handle campus errands to ensure smooth day-to-day functioning of the office. Maintain organization of the mailroom and kitchen, ensuring a clean and efficient work environment.

Private Tutor for Math & English
Provide personalized, high-quality tutoring services to students of various age groups and educational backgrounds. My role involves creating customized learning plans, delivering engaging lessons, and ensuring measurable progress in students' academic performance. Key Achievements: Academic Improvement: Consistently help students improve their math and English grades and standardized test scores significantly. Student Confidence: Boost students' confidence and self-esteem by providing supportive and encouraging instruction tailored to their individual learning styles.

Organization Effectiveness Project Management Intern
Created and designed project management templates (Project Intake Deck, Business Case, Lessons Learned, and Project Closure Checklist) using Microsoft PowerPoint and Excel. Researched and documented project management and dashboarding tools (Microsoft Project, Planner, Excel, MicroStrategy, Power BI) to support portfolio planning and reporting. Developed and enhanced project dashboards in Excel and Power BI to track progress, key metrics, and milestones; drafted a Power BI dashboard to monitor project portfolio. Built and managed Microsoft Teams and SharePoint sites by organizing content, setting permissions, and ensuring proper synchronization to support team collaboration. Authored and presented instructional guides for OneDrive and SharePoint setup, file management, and user access; gathered feedback and documented use cases across project teams. Designed a User Acceptance Testing (UAT) script for SharePoint automation and Microsoft Forms integration to streamline access and syncing processes. Applied proficiency in Microsoft Office Suite, Power BI, Teams, SharePoint, OneDrive, and Workday HCM to complete deliverables and support organizational effectiveness initiatives.

Student Union and Activities Advisory Board Outreach Chair
Richardson, TX
Oversaw the recruitment, selection, and retention of SUAAB/MT committee members and volunteers Communicated effectively with volunteers and committees and coordinated bi-weekly meetings As the first Outreach Chair for the Student Union and Activities Advisory Board, I recruited over 300 volunteers, establishing a strong foundation for future outreach and significantly enhancing the organization’s volunteer engagement.

Financial Services and Solutions IT Intern
Cincinnati, Ohio, United States
Two Internships (6/21-8/21, 6/22-8/22): Designed analytical dashboards for product sales using Power BI, collaborating with an offshore team to enhance data visualization. Collaborated with project manager to execute tasks efficiently. Integrated DAX and Python to create two interactive, real-time dashboards, improving reporting efficiency for stakeholders. Initiated the introduction of Chinese invoices to OCR with ABBYY Flexicapture, streamlining invoice processing. Conducted quarterly presentations on KPIs to managers and large audiences, showcasing key financial metrics. Practiced professional etiquette and time management, submitting projects on a deadline and with accuracy.

Financial Services and IT Solutions Part-Time Job
Cincinnati, OH
Streamlined OCR in Azure DevOps and developing tool ABBYY. Collaborated with my project manager to execute tasks efficiently. Achieved introducing Chinese invoices to OCR using ABBYY Flexicapture. Integrated cloud-based services to optimize and ensure accuracy for virtual invoices. Worked alongside a project manager & offshore teams to manually train ABBYY to collect information through invoices. Practiced professional etiquette and time management to submit projects according to the deadline.

Math and English Instructor
Aurora, Illinois, United States
Developed and implemented personalized learning plans for students of various ages in math and English. Graded homework packets and provided constructive feedback to support student growth. Managed the center's operations, ensuring a conducive learning environment for all students.

Summer Immersion Program | Partnership with AT&T
Collaborated with woman coders at Girls Who Code to develop innovative apps and games using JavaScript. Worked on projects in partnership with AT&T to create engaging and impactful digital experiences. Contributed to building a strong network within the tech industry and gained valuable coding skills.
Education

Consistent honors student during my time at Metea. A member of the varsity badminton team and served as the internal communications director for the book club. My passion for coding and information technology flourished as I took AP Computer Science Principles, AP Computer Science A, and game development classes.
Ami Dholakia's Contact Information
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