Ameya Deshpande

Led distributed engineering organisations of 55+ members across application, infrastructure, architecture, and platform teams supporting enterprise-scale AI and cloud transformation programs Architected event-driven automation on AWS (S3, Lambda, Step Functions) replacing AppFlow limitations during Salesforce data migration — presented PoC to onshore leadership and client IT stakeholders, achieving near-zero manual intervention with real-time Slack pipeline notifications Spearheaded AI-enabled delivery across the engineering lifecycle — GitHub Copilot for automated test case generation, Playwright for end-to-end test automation, and Claude AI prompt engineering training to reduce development cycle times Managed global stakeholder relationships across Europe (France, UK, Netherlands, Germany) and the Americas, aligning senior IT leadership on architecture direction and delivery priorities Delivered compliance-grade solutions across SOX, HIPAA, and GDPR frameworks for regulated clients including Takeda, BMS, BSC, and Cigna Optimised fixed-price delivery by up-skilling junior engineers for tasks previously owned by Associate Managers — reducing cost while accelerating talent development Built Jira dashboards for C-level delivery visibility and Grafana/ElasticSearch dashboards for real-time API and pipeline monitoring

SuggestionBox.tips has taken the old wooden suggestion box and revamped it for the digital age, giving businesses the unique opportunity to place their suggestion boxes within arms distance of all their consumers. Thereby enabling consumers around the world the ability to instantly provide constructive feedback on their favourite products. Feedback, the easiest, most powerful management tool available, yet, the most underutilized. SuggestionBox.tips is a secure platform to listen to what your employees, customers or team members have to say. We make collecting feedback - QUICK, CRISP & EFFECTIVE. Participated in technical design and implementation of features. Designed underlying database schema, interface, and plan for capacity. Implemented high-quality code with comprehensive unit testing. Fixed bugs raised from stabilization, integration and production. Evaluated and adopted technologies which improve the team efficiency and platform capabilities.

As a Director Technical was responsible for delivery of the product, in charge of Customer Success. Manage the delivery of products going through the product life-cycle. Health Care Product Built a health care application for a US customer, Web and mobile application, telemedicine calling, and conversational insights. PHP, MySQL, AWS Stack: Ec2, RDS, S3, Chime, Transcribe, Medical Comprehend, ELB, Cloud Watch Social media product Worked with customer’s technical team on a solution analytics platform. AWS Stack: Redis, Redis Spectrum, Quicksight, Lambda, Step Function, S3. IoT product IoT product for a Gym, collects data from polar bands sync with a mobile application . AWS Ec2, ThingWorx IoT, React-Native, NodeJS. Account management Customer success manager - Make sure the relationship with the customer is smooth and able to explain customer strategic development workflows. Managed customer and employees on staff ops projects, upselling and helping customers to augment a technology team. Pre-Sales Work with the Sales team to onboard new clients, discuss new projects, new industry solutions that can be built to serve our existing customers and onboard new customers. Create powerful POCs (Proof Of Concepts) for prospects and customers. Create SOWs, RFP, CRs etc.

Tripstack is an IT product based company, products focus on building content for OTAs (Online travel agencies). TripStack is actively working to integrate every low-cost airline (LCC) in the world that does not have the most competitive content in the GDS and make it available to our customers through a simple and cost-effective API. Worked with business partners, leads, and others to identify technical and functional needs of systems, and determine priority of needs. Resolved, lead and oversee the triage sessions during planned/unplanned issues with critical applications and drive technical post-mortem discussions to identify the root cause of complex issues. Participate in road-map estimates and planning to forecast the budget and resource needs. Hired, Lead and manage teams of developers in the use of agile software development methodologies (e.g. Scrum), techniques, principles, values and best practices. Provide technical subject matter expertise and leadership to architecture and development teams to develop technology road maps, select new technology products and create policies/procedures related to software development. Conduct code reviews, and make technical contributions to product architecture, own quality of code and delivery. Foster technical decision making on the team, but make final decisions when necessary.

Customized Energy Solutions, based in Philadelphia, PA, assists clients in managing and staying ahead of the changes in the wholesale and retail electricity and natural gas markets. Serving hundreds of clients, Customized Energy Solutions offers best-in-class hosted energy market operations platforms and services. Managed a reliable stream of data coming from complex sensors all over the world. Developed and maintained web application with real-time data display, reporting, complex cost calculating dashboard with graphs. Designed architecture of the application involving Java, PHP, JavaScript, HTML CSS. Integrated of data storage solutions. Built APIs and integration with third-party apps. Working on Power Purchase Solution to be implemented by JBVNL and World Bank as an IT Expert. Responsible for Developing new business requirements and features on the Web User Interface. Maintenance and Monitoring all developed features. Provide inputs to make the tool more user-friendly using new updates on new technology. Technologies in use: PHP Symphony, JavaScript jQuery / AngularJS, HTML, TWIG , CSS, YML.

Technology continues to evolve and will be dominated in near future by evolution of smart devices, and big data being generated all around us. This has promise to create significant economic value and improve quality of life. We at Pratiti Technologies are very excited about the opportunity to contribute in this journey. ‘Pratiti’ is a Sanskrit word which means Certainty, Insight or Trust. We at Pratiti Technologies would like to call ourselves as Technology Craftsmen. In these days of faster technology evolution, we believe in continuously updating ourselves. We are very passionate about learning newer technologies in-depth and applying them to solve business problems. We take pride in, and enjoy providing Technology Insights to help realize Innovation. We believe technology craftsmanship is essential for certainty as realization process is full of challenges.

-Develop an Application using Quickbook API

- Responsible to develop web-based applications over Linux Platform. - Developed Reporting tool for the team using PHP, MySql, JavaScript, CSS, HTML. - Configured MantisBT an Open Source Tool to track bugs pertaining to different applications which are supported by different teams.

- Exploitation and Support for ECM services on Cloud Computing Environment - Conception of Documentum(ECM) Services and Implementation on Cloud Computing Environment - Hosting Application Services for Client on Cloud Computing environment - Writing Specifications for Implementation of various ECM services on Cloud Environment - Technologies used: VMware tools, CentOS 5.x, Windows Server 2000, Oracle 11g, Content Server, Documentum Administrator. - I worked as an Intern in Capgemini Paris France. - Handled a project which deals with migrating Clients Virtual Machine on a Cloud Computing Enviornment. - Used VMware tools to create virtual machine. - Adobe LiveCycle is the tool which will be hosted on the virtual machine. - The Operating System, Linux based Centos 5.7