Amen Saffaf

Sales & Operations Specialist with strong experience in order coordination, client relationship management, and operational follow-up between production and delivery teams. I bridge the gap between sales targets and operational processes to ensure excellent customer service and workflow efficiency. Known for my ability to negotiate, create offers, analyze performance, and handle daily challenges to support business growth and customer satisfaction. Key Skills: • Order processing & delivery coordination • Sales negotiation & deal closing • Workflow optimization & performance analysis • Quotation and contract follow-up • Cross-functional collaboration (Sales – Production – Logistics) • Customer service & issue resolution Notable Achievements: • Improved customer satisfaction by enhancing communication and delivery tracking • Contributed to successful deals with both government and private sector projects • Reduced operational errors by streamlining internal procedures