amelia sorensen

* Cross-functional communication with client Team Leads and Quality Leads to shape policy/identify gaps in policy training * Responsible for providing ongoing training refreshers for current employees based on trends/knowledge gaps observed * Build entire new hire training schedules from the ground up and monitor progress throughout training process * Create PIPs for current employees and monitor employee progress throughout remediation process * Responsible for conducting all onboarding training and client-specific policy/workflow trainings for new hires * Continuously create new training material for new projects and update existing training material to reflect policy updates * Help shape policy

* Co-developed and carried out the curriculum for the leadership training program for three groups of 15-17 year olds on how to be effective, knowledgeable, and responsible camp counselors at a camp for children, teens and families affected by Type 1 diabetes. * Interviewed, evaluated and accepted applicants; provided ongoing individual performance feedback.

* Assistant to Studio Owner * Client and Vendor Interface * Telephone Contact * Filing * Office Organization * Supplies Ordering * E-mail, fax, and other correspondence

* Staff member at outdoor, residential camp for children, teens and families affected by Type 1 diabetes. * Received in-depth training on teamwork, leadership skills, and hands-on diabetes care. * Led/mentored weekly groups of ten 13-year old girls, as well as non-English speaking families, * in diabetes management.

* Utilized communication skills to educate prospective students/families about the unique qualities of St. Olaf. * Represented the college at accepted-student welcome events. * Tailored and adapted information to address the particular interests of each visitor.

* Posted jobs to external sites, track/manage candidates and coordinate interviews via an Applicant Tracking System; helped train various users, across multiple departments, in each ATS * Used performance management software to build an e-appraisal process by which our employees can easily write and communicate annual reviews * Ensured seamless on-boarding and off-boarding across the organization by running background checks, assisting in document preparation, coordinating and distributing new hire paperwork, etc.; learned and implemented an electronic onboarding platform within our HRIS in order to streamline the entire onboarding process * Assisted the Human Capital Manager in the administration and tracking of all benefits plans/programs * Prepared/maintained personnel files, compliance docs, and federal/state docs while assuring organization, accuracy, confidentiality, and high quality human capital support to all employees

Activities and Societies: Mercy Ambassadors, Chorale, Volleyball/Softball teams

Psychology major with a concentration in Education (content area: ESL) - bridged the two areas of study by student student teaching and assisting in many schools in the cities of Northfield, Minneapolis and St. Paul. Activities and Societies: Admissions, Creativity for Community Volunteer Network, St. Olaf Men's Club Volleyball (asst. coach)