Amelia Johan
Customer Executive @ Watsons Singapore
About
Being in the retail field for 5 years, I have managed to improve my skills especially in people management and negotiation skills. My work requires me to communicate with different types of people every day and I feel pretty confident in handling each obstacles that require me to negotiate with people. I have also managed to increase the sales for the current store that I am operating through proper inventory management and the will to always find new business opportunities. I also believe that marketing and promotion play a really big role in helping me to upgrade the store's business.
Malaysia
Johor Bahru
Retail
Customer Service Management, Communication, Customer Relationship Management (CRM), Merchandising, People Management, Team Management, Customer Service, Manpower Handling, Stock Taking, English, Team Leadership, Retail, Product Promotion, Problem Solving, Teamwork, Service Quality, Customer Experience, Human Resources (HR), Operations Management, Recruiting
Experience
Customer Executive
Watsons Singapore
Singapore
Management Trainee
Watsons Singapore
Singapore
Store Manager
Lian Hua Seng Retail Sdn Bhd
Kuching, Sarawak, Malaysia
Overseeing daily operations including cashiering. Monitoring mainly fresh produce such as chicken, salmon and chilled beef. In charge of ordering as well as creating promotional activities. In charge of inventory management such as stock taking.
Retail Operations Executive
K&L Farming Industries Sdn. Bhd.
Kuching, Sarawak, Malaysia
In charge of stock ordering and other inventory management. Liaising with suppliers in order to get discounts or trade offers on stock ordering. Creating promotional activities.
Store Executive
H&L Retail Sdn. Bhd.
Kuching, Sarawak, Malaysia
Overseeing daily operations that include cashiering and receiving. Monitoring stock ordering done by supervisors. Managing manpower matters. In charge of stock management (inventory levels, stock taking etc.)
Education
Swinburne University of Technology Sarawak Campus
Business Administration and Management, General
Amelia Johan's Contact Information
Phone
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