Ambikavathy M.
Team Lead Recruitment @ KG Invicta Services (KGiS)
About
Working as a TAG - HR Recruiter in KGIS from Dec 2016 – Till date *A self-motivated Talent acquisition with good recruitment experience around 3 years of experience in IT & Non IT Recruitment(expertise in IT & ITES Recruitment) * Specialized in Bulk hiring, Campus Recruitment, Conducting Walk Ins, Vendor management, Lateral Hiring * Understanding the Project requirements and specifications for various business processes and source according to company policies and Expectations. * Expertise in HR recruitment and operations like (induction, on-boarding, time management and stationary complaints) * Hands on experience in BFSI, Telecom, Health Care Domains * Sourcing candidates through a variety of options including cold calling, internet searches, networking, referrals, and Candidate submissions. * Preliminary screening of CV's against qualifications, availability, salary expectations, experience, age. * Forward shortlisted CV's to hiring managers for review & arrange recruitment interviews accordingly. * Maintaining Data Bank (ATS) of the submitted resumes for future use. * Recruitment Marketing / Branding * Partnering with hiring managers to determine staffing needs * Vendor Management. Performing in-person and phone interviews with candidates * Coordinating interviews with the hiring managers * Serving as a liaison with area employment agencies, colleges, and industry associations Interviewing, tracking, salary negotiations, and closing. * Using social and professional networking sites to identify and source qualified candidates. * Maintain regular contact with possible future candidates * Responsible for recruiting, screening, interviewing candidates for clients needs Working with the Team to maintain, develop accounts and coordinate interviews * Verifying their flexibility with the requirement and negotiating salaries. * Formatting the resume of the consultant in a professional way before submitting to client.
India
Coimbatore
Information Technology & Services
Team Management, Human Resources (HR), Sourcing, Customer Service, Microsoft Excel, Screening, Benefits Negotiation, Recruiting, Negotiation, Cold Calling, IT Recruitment, Talent Management, Time Management, Hiring, Employee Relations, HR Policies, HR Solutions
Experience

Worked as process specialist with Infosys from June 2006-Nov 2013
Bangalore
Process & Operation Management Preparing Standard Operating Procedures, Manuals to facilitate smooth functioning of process, ensuring conformance & compliance to Service Level Agreements. Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. Managing customer service operations inclusive of conceptualizing & implementing short / long term plans; managing teams with focus on excelling business targets & service delivery metrics. Preparing & presenting various weekly/monthly MIS reports pertaining to process/productivity. Implementing systems, migrating systems to upgraded versions to achieve efficiency in various operation; spearheading process improvement initiatives. Setting up targets, SOP & SLA, setting and maintaining CTQ (Critical to Quality) / CTP (Critical to Process) targets and involved in planning for the process. Identifying improvement areas & implementing measures to maximize customer satisfaction levels. Taking escalations for resolving critical issues; ensuring CTQ Delivery & Business Continuity.
Ambikavathy M.'s Contact Information
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