amber darby

senior systems support specialist

About

Dynamic and results-driven Senior Systems Support Professional with proven track record of success aligning technology support strategy with business needs through cost-effective, high-performance solutions. Keen attention to detail, skilled in diagnosing weaknesses within technology processes and re-mediating these with creative, thoughtful solutions. Inspirational and focused leader with ability to clarify vision and build long-standing, collaborative relationships company-wide. Effectively communicates technical concepts to wide variety of audiences to facilitate cross-functional collaboration.

Country

united states

City

district heights

Industry

information technology and services

Skill

process improvement, training, help desk support, program management, cost reduction strategies, customer service, conflict resolution, cross departmental relations, system upgrades, technical training and support, international business, av video conferencing, leadership, public speaking, social media, coaching, project management