Amber Howard

*Primary liaison for assigned accounts, handling day-to-day operations & ensuring customer satisfaction and retention *Coordinate deliveries & issue resolution for projects *Oversee daily management & profitability of assigned accounts, ensuring timely & efficient project execution *Work with warehouses & support services to coordinate customer projects *Provide prompt & accurate quotations to customers & negotiate competitive pricing with warehouses

*Issue purchase orders for finished products in support of sales through 4 external manufacturers *Collaborate with internal affiliates to ensure continuous supply of finished goods to meet internal inventory targets and external customer sales. *Maintain positive relationships with external contract manufacturers *Lead cross functional teams with external & internal stakeholders to ensure uninterrupted supply of finished goods *Represent external manufacturing supply planning on product launch teams. *Support & guide invoice resolution

*Maintain 93% supply plan accuracy for 13 product grades *Develop & implement 7-24 mo. rolling supply plan to consignment locations, DC’s globally *Develop & manage 7-24 mo. rolling production plan for 13 product grades *Execute & deliver supply plans in accordance with IBP operating model and cadence *Set global inventory targets for assigned products

*Collaborate closely with Sales/Commercial teams to develop finished goods demand forecasts (spanning 4-18 months) and conduct analyses across 4 plants, managing an annual volume of 23MT kgs and over 2000 products *Engage weekly with SABIC Global Sales and Operations Planning managers and planners to discuss key performance indicators (KPIs), identify issues impacting each region, and devise strategic solutions *Maintain customer and product master data in SAP, ensuring data integrity for planning processes *Coordinate with the internal raw material supply planner and master scheduler to guarantee continuous and uninterrupted supply of critical raw materials

*Provide SAP transactional support associated with materials management, transportation, and customer service. *Monitor 3PL systems’ reports for accuracy *Created weekly BKR Material reconciliation process *Monitor inventory levels of bulk materials for accuracy and status

*Provide instructional support and assistance to students in various subjects *Supervise students in a classroom and non-classroom setting *Reinforce school policies and guidelines with students

*Install and configure new technology such as end user hardware, operating systems and applications.Process and troubleshoot support request calls from end users *Log advanced troubleshoot requests into helpdesk system. *Provide maintenance to existing hardware and computer systems. *Troubleshoot systems and applications by running diagnostics on malfunctioning hardware or software and finding/implementing solutions. *Organize and log Surplus IT equipment *Assist with student 1:1 device management (collection, storage, distribution)

*Provide instructional and behavioral management assistance per teacher direction to special needs students. *Assist students with learning disabilities in organization, time management, assignment completion, and lesson delivery to help them achieve success in their academic career. *Assist classroom teacher with lesson instruction and delivery, behavior resolutions, lesson preparation, and other duties as requested. *Implement, follow, & reinforce teacher instructions of classroom procedures, philosophy and consistency *Supervise students involved in non-classroom activities (cafeteria, before-and-after school) *Make appropriate referrals when difficulties arise & teacher is not readily available *Demonstrate an understanding of students' problems while maintaining firm yet courteous response

*Develop & implement MRO sourcing strategy to secure continuous uptime of plant operations. Key projects: *Single/Sole Source elimination on critical components *Re-implement PPE Vending Machine program *Contract negotiations with top suppliers *Deliver $167k Value Creation results in 2012 through continuous improvement projects, contract negotiations. Highlights include: *National contract for industrial gases with $500m annual spend *$52k in value creation across 17 one-time purchases *Collaborated with R&D, Operations, and Maintenance on supplier selection and contracts *Buy consists of 300+ suppliers; over 10,000 parts *Collaborate with Global Sourcing on a process for effective rollout of global contracts to site stakeholders

*Enhance Project Management Tool for project tracking *Execute month-end financial reporting activities for 2 multi-million $ departments *Manage project costs for 50+ projects on schedule *Purchase raw stainless steel, shop supplies for projects *2 direct reports

*Manage supply chain operations in support of manufacturing, including: *MRP Requirements Planning *Order and supply management of materials, including expediting *Purchase packaging components, castings, forgings, and other items for diesel engines and locomotive production *Supplier base = 144 suppliers for 2 plants *Collaborate with the supplier and manufacturing to develop improved processes that lead to better communication and reduced transportation costs *Utilize manufacturing and supplier information to develop supply strategies for new products *Valve strategy for the China Engine *Cylinder head and liner strategy for the China Engine *Coordinate with accounts payable/receiving to reconcile receipts/billing issues

*Purchase stainless steel components as well as propulsion systems, among 33 suppliers within a $40 million spend *Manage purchases for category consisting of custom rails, propellers, rudders, and shafts *Implement improved communication tools to facilitate and develop strategies to improve supplier service & quality *Resulted in 10% decrease in inventory shortages *Conduct weekly inventory $ target analysis reports to manage inventory levels *Communicate with various levels of warehouse personnel, product development and engineering, as well as sales and management

*Manage supply of 100+ raw materials from 40+ suppliers, comprising of a $13mm spend in support of US production of infant formulas *Assigned raw materials consists of vitamins, minerals, amino acids, flavors, & other fine chemicals *Proactively manage supply delivery risk of raw materials through supplier & internal communications *Participate in monthly financial PPV analysis meetings to support cost control *Develop risk management strategies to move away from single/sole sourcing supply *Implement & execute supplier contracts & agreements as negotiated by Global Strategic Sourcing *Successfully drive completion of cross-functional supplier qualification projects to maintain continuous, uninterrupted supply of assigned raw materials *NA Procurement representative on global projects & committees, such as Global Change Control and Global SOP development *Co-develop & initiate process for company-wide SOP for supplier qualification projects

*Primary liaison for promotional display programs. This includes communication of pricing, new skus, removal of skus, to all levels in the organization, as well as daily production of customization displays *Effectively organize & implement Consumer Medicines display business into new Consumer Management Organization. This included: *Implementing & developing new specialized promotional display program process *Streamlining & enhancing customization promotional display operations process *Develop component inventory management policy to reduce on-hand inventory costs by 43% *Coordinate & manage Consumer Meds specialized promotional programs for Walmart & Sam’s stores. These programs accounted for over 43% of account-specific specialized promotional program sales for 2002. *Successfully develop improved reporting process & communication of sales activity for Consumer Medicines promotional displays division.

*Manage transportation of inbound raw materials to manufacturing facility in MI *Develop & implement month-end financial analysis for transportation costs for manufacturing facility. *Initially managed outbound transportation of finished goods to the East Coast for BMS.