Amber Anderson

Analyze and approve client and campaign documents for agent screening and hiring, and client sales codes. Configure system settings, verify document completion, review screening results and appeals, ensure the boarding of compliant field/sales agents, restrict the access of non-compliant agents, and answer field questions. Collaborate with the Onboarding Manager to review contract terms, translate client requirements, and communicate to all parties. Enforce existing policies and procedures and review periodically to evaluate effectiveness and offer suggestions for improved results. Assist the Onboarding Manager with additional office and agent compliance tasks. Actively work with Sales Office Owners, Account Managers, IT department, and the Finance department to determine the best course of action on the implementation of new/existing compliance procedures. Other duties as assigned or are necessary that support the overall business needs