Aamatullah Roohi

Aamatullah Roohi

Operations, IT, & Customer Service Manager @ Chubb

About

With over 16 years of experience in the life insurance industry, I am an operations and IT manager at Chubb Life, one of the world's leading insurance companies. I hold the ALMI and ACS credentials from the Life Office Management Association and am pursuing the FLMI designation. My core competencies include managing and optimizing the entire life insurance business process for all individual sales distribution channels, delivering exceptional service to internal and external customers, and handling different roles within the company, such as operations, customer service, sales administration, and IT. I have a proven track record of achieving operational excellence, enhancing customer satisfaction, and driving new business development. I have also been recognized for my hard work, quality focus, and reliability and received multiple awards and bonuses for my performance and contributions. I am motivated by the mission of improving the insurance operations and IT at Chubb Life and the opportunity to work with a diverse and talented team. I have a strong background in insurance operations and administration and have developed skills in employee benefits, problem-solving, and leadership. I am committed to delivering the best results and value for the company and its clients.

Country

United Arab Emirates

City

Dubai

Industry

Insurance

Skill

Staff Development, Skilled Multi-tasker, Business Continuity, Team Management, Healthcare Management, Clinical Supervision, Data Entry, Office Equipment, Data Privacy, Confidentiality, Attention to Detail, Relationship Building, Account Management, Customer Engagement, Customer Advocacy, Oral Communication, Analytical Skills, Working Experience, Customer Satisfaction (CSAT), Customer Success

Experience

Chubb

Operations, IT, & Customer Service Manager

Chubb

LinkedIn
2020-4 - 2024-4 · 4 yrs 1 mo

United Arab Emirates

− Effectively Managing, motivating, coaching, and mentoring the team − Maintaining adequate controls and adherence to policies and procedures

Chubb

Customer Service & IT Supervisor

Chubb

LinkedIn
2013-6 - 2020-4 · 6 yrs 11 mos

United Arab Emirates

Responsible for handling & processing Individual Life Insurance applications, received from different Sales distribution channels, specific duties as UW assistant & Sales coordinator that includes Initial screening, Compliance, due diligence.

Chubb

Senior Sales Operations

Chubb

LinkedIn
2011-1 - 2013-5 · 2 yrs 5 mos

United Arab Emirates

Chubb

Broker Sales Operations coordinator

Chubb

LinkedIn
2009-1 - 2011-1 · 2 yrs 1 mo

United Arab Emirates

Chubb

Branch/Operation coordinator

Chubb

LinkedIn
2007-10 - 2009-1 · 1 yr 4 mos

United Arab Emirates

Provided service/support to Agency distribution channel & branch operations.

Dr. Sunny Medical Centre - UAE

Administration & Insurance Supervisor

Dr. Sunny Medical Centre - UAE

LinkedIn
1997-8 - 2007-9 · 10 yrs 2 mos

United Arab Emirates

Education

Alliance Manchester Business School

Alliance Manchester Business School

LinkedIn

International Compliance Association

St. Ann's College for Women

St. Ann's College for Women

LinkedIn
RB College of the United Kingdom

RB College of the United Kingdom

LinkedIn

Business Administration and Management, General

2023-4 - 2024-4 · 1 yr 1 mo

Aamatullah Roohi's Contact Information

Email

******@***.com

Phone

(**) *** ****

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