Aamatullah Roohi
Operations, IT, & Customer Service Manager @ Chubb
About
With over 16 years of experience in the life insurance industry, I am an operations and IT manager at Chubb Life, one of the world's leading insurance companies. I hold the ALMI and ACS credentials from the Life Office Management Association and am pursuing the FLMI designation. My core competencies include managing and optimizing the entire life insurance business process for all individual sales distribution channels, delivering exceptional service to internal and external customers, and handling different roles within the company, such as operations, customer service, sales administration, and IT. I have a proven track record of achieving operational excellence, enhancing customer satisfaction, and driving new business development. I have also been recognized for my hard work, quality focus, and reliability and received multiple awards and bonuses for my performance and contributions. I am motivated by the mission of improving the insurance operations and IT at Chubb Life and the opportunity to work with a diverse and talented team. I have a strong background in insurance operations and administration and have developed skills in employee benefits, problem-solving, and leadership. I am committed to delivering the best results and value for the company and its clients.
United Arab Emirates
Dubai
Insurance
Staff Development, Skilled Multi-tasker, Business Continuity, Team Management, Healthcare Management, Clinical Supervision, Data Entry, Office Equipment, Data Privacy, Confidentiality, Attention to Detail, Relationship Building, Account Management, Customer Engagement, Customer Advocacy, Oral Communication, Analytical Skills, Working Experience, Customer Satisfaction (CSAT), Customer Success
Experience

Customer Service & IT Supervisor
United Arab Emirates
Responsible for handling & processing Individual Life Insurance applications, received from different Sales distribution channels, specific duties as UW assistant & Sales coordinator that includes Initial screening, Compliance, due diligence.
Aamatullah Roohi's Contact Information
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