Amarisa Sirilerkpipat

AliExpress – Project Manager, Global Seller Project, Vietnam - Ensure efficient coordination among all parties (AliExpress, TPs, Local Agency, sellers) - Seller Business Development and on-boarding - Optimize on-boarding process, logistics and payment flow for oversea sellers TMall World - Marketing & Customer Support, SEA Market - Outlined content strategy for South East Asia Social media channels - Carried out key campaigns and shopping festivals through partnerships with KOLs and media partners

-Developed and managed 2 of Nielsen’s 5 key accounts (total project value US$1.5m) -Arranged regional management workshop to develop 5 year strategic plan for global beverage company -Prioritised product introduction in USA and China for South Korea’s largest food manufacture -Appointed by Thailand’s Customer Insights Director (1 out of 50 qualified employees) for job rotation overseas

-Coordinated multi country branding study to revamp marketing communication for Thailand’s Tourism Authority tailoring messages and media channels in different countries -Identified improvement levers in credit approval process by conducting a customer experience design study for leading Thai bank -Designed an employee engagement study for a leading telecoms company, provided recommendations to assist company’s reorganisation, which increased overall employee satisfaction by 5% in 6 months

-Participated in monthly workshops and case study exercises. -Conducted consulting project in reforming 'Education in Thailand' -Awarded as ‘Best Case Team’ in 2-day consulting project simulation workshop.

-Studied call center’s system and operation -Evaluated and monitored the performance of the call center and presented findings and recommendations to the management team.