amar kataora

regular giving and legacy officer

About

I am a determined and hardworking Regular Officer, with strong analytical skills used to monitor the performance of campaigns, and exposure to external stakeholders to outline the direction of current and upcoming campaigns. I have managed mailing programmes from the concept stage through to print and post campaign tasks. I like to be creative and think outside the box and believe that there is always room for improvement.

Country

united kingdom

City

london

Industry

performing arts

Skill

microsoft office, strategic planning, microsoft excel, project management, customer service, leadership, research, social media, microsoft word, marketing, powerpoint, fundraising, direct marketing, direct mail campaigns, analytical skills, raiser's edge, segmentation, nonprofits, team leadership, negotiation, editing, project planning, customer relationship management, campaigns, campaign management, campaign strategies, copywriting, donor engagement, team management, team building, deadline oriented, complaint management, teamwork, time management, administration, internal and external communications

Experience

regular giving and legacy officer

university of westminster

2019-5 - Present · 7 yrs 5 mos

direct mail administrator

premier christian communications

2015-8 - 2016-8 · 1 yr 1 mo

* Contribute to the messaging and design of campaigns liaising with CEO for approval * Analyse and prepare data segmentation for campaigns * Creating forecasts for campaigns to anticipate income * Managing budgets for set projects and providing monthly updates on activity and ROI * Liaising with a variety of stakeholders * Working with different areas of the organisation to collaborate on messaging which can be used * Creation of marketing and communications strategies, cooperating with internal stakeholders, PR agencies and the corporate partner * Post campaign admin processes – Invoices, recorded segment results * Working on petitions and building a case for support * Monitoring performance of correspondence on Raiser’s Edge

administrator team manager

challengeyour.com

2008-3 - 2015-7 · 7 yrs 5 mos

* Assessing the merits of an offered settlement and determining if this was adequate compensation * Escalating any outstanding complaints or issues as appropriate. * Communicating with both teams and ensuring they were clear on what was expected of them. * Ensuring the Admin Team recorded all correspondence on the database. * Writing tailored responses to complaints * Meeting with financial institutions to agree on ways in which the complaint process could be made more efficient.