Amandeep Kalsi

Brand Advocacy & Customer Engagement: Actively promoted assigned brands and provided detailed product expertise to enhance the customer experience and drive sales. ​Inventory Control: Conducted meticulous end-of-shift stock counts to ensure 100% accuracy and identify any discrepancies or shrinkage. ​Operational Supervision: Managed staff break schedules to ensure seamless floor coverage and maintain high service levels throughout the day. ​Reporting & Communication: Delivered comprehensive daily activity reports to the management office, highlighting key performance metrics and operational updates. ​Visual Merchandising: Maintained brand standards by cleaning, clearing, and organizing counters to create an inviting shopping environment. ​Stock Management: Executed the ticketing of new arrivals and proactively replenished floor stock to maximize product availability.

My primary responsibility is to secure sales, replenishing the store when required, hit targets for company requirements as individual aswell as a store. Skills Used Communication

• General operations support • Dealing with customer enquiries • Replen • Stock management

• General operations support • Generating monthly reports and effecting marketing initiatives • Dealing with post, ordering stationary, filing, photocopying, scanning and archiving • First point of contact for customers • Displaying a high standard of customer service • Highlighting features and benefits to enable effective selling • Handling money and cashing up • Taking/checking orders and returning items using in house computer system • Dealing with customer enquiries • Trained within the stock department providing information on stock availability • Processed refunds and updated information on company products. • Managerial Duties • Organising Staff Breaks