amanda sternquist

executive director, social cx practice

About

I have an extensive background Internet-based marketing and advertising with a focus in development, engagement, and social media marketing. I am natural story teller when it comes to delivering an engaging message. In addition, I consider myself to be an organized project manager who possesses strong analytic and assessment skills. I pride myself on my track record of demonstrating self-motivation, creativity, and initiative to achieve both personal and professional goals. With over 16 years of experience, my other specialties include graphic and web design, desktop publishing, and creative writing. I am well-versed in small business development and creating forward-thinking growth strategies. I enjoy building, leading and motivating teams to work effectively towards goals. In my spare time, I enjoy volunteering in and around my community and am dedicated to furthering my education.

Country

united states

City

peoria

Industry

public relations and communications

Skill

customer service, training, sales management, leadership, team building, online marketing, social media marketing, advertising, online advertising, microsoft office, email marketing, time management, employee management, event management, keen listening and negotiating abilities, recruiting, social networking, payroll, management, social media, microsoft office professional suite, adobe illustrator and photoshop, internet marketing and seo, web design, graphic design and ad layouts, promotional design, computer tech support, data entry @ 60+ wpm, travel coordination, project management, web development, graphic design, payroll services, benefits administration, accounts payable, accounts receivable, supply management, inventory management, customer satisfaction, exceptionally well organized, extremely punctual and accountable, strong analytical and assessment skills, conflict resolution, seo, marketing, sales, event planning, public speaking, marketing strategy

Experience

executive director, social cx practice

hgs - hinduja global solutions

social media manager

university of wisconsin-platteville

2017-5 - 2017-11 · 7 mos

As a new role within the university, my primary goals were to oversee the social presence of over 250 University affiliated accounts. This includes social listening, engagement, content management, and analysis of trends. I was also responsible for implementing and training staff and students on the social media policy and best practices for the University. I researched, selected, and implemented the use of a social media management dashboard throughout the campus which included all initial start up and development activities as well as training and maintenance. In an effort to develop a more cohesive brand image I created a group designed to bring a variety of experience levels together for brainstorming and discussion about strategies throughout the organization.

executive director, social care practice

element solutions llc

2019-9 - Present · 7 yrs 1 mo

As the Social Care Practice Leader, I head the strategy of our HGS EPIC™ Social Care programs by creating digital engagement and intelligence hubs that foster collaboration with positive change and ignite growth. The focus of my role is to provide thought leadership to our clients, set the strategic direction for the practice, drive technical/creative excellence and support sales and solutioning teams. Since joining HGS in 2017, I've been instrumental in helping to acquire new business from two Fortune 500 companies as well as leading the development of social media training curriculums, operational processes, and best practices. Our social processes have helped to grow HGS’ social care businesses and revenue as well as win multiple awards for our in-depth, recurring, and scalable process. Message me to learn more about our HGS’s EPIC™ (i.e., engaging, protecting, informing, creating) Social Care methodology!

business development and marketing specialist

amanda sternquist

2003-2 - 2012-12 · 9 yrs 11 mos

marketing and communications

southwest health center

2014-10 - 2017-5 · 2 yrs 8 mos

owner

strawberry tree cafe

2010-11 - 2013-3 · 2 yrs 5 mos

Education

leadership

2016-1 - 2016-1 · 1 mo

The Community Leadership Alliance of Southwest Wisconsin program provides an opportunity for current & future leaders to become more aware of the dynamics of issues facing our communities and to expand opportunities for leadership. Each session will challenge you to increase your knowledge and become actively involved with community leaders.