Amanda Rennie

• Overseeing and developing a Recruitment Assistant, providing a hands-on and supportive approach. • Providing coaching, advice and support to managers and employees, helping to resolve matters effectively and to ensure consistency across the Group. • Having a visible presence in the Care Homes to advise, guide and support managers in best practice to implement policies and procedures. • Conducting investigations to establish appropriate next steps including formal action. • Participating in discipline, grievance, absence management meetings and appeals as well as coordinating all associated documentation. • Presenting to the Senior Management Team to provide effective solutions and strategies to ensure Company goals are being met and any areas of concern are being addressed. • Inputting into the review and development of policies and procedures. • Managing the Reward and Recognition Programme. • Tracking, analysing and reporting on MI to Head of HR and Senior Management Team. • Overseeing the start to end of the recruitment process, promoting values-based recruitment and participating in interviews. • Delivering HR training sessions to develop managers effectively in all people related matters. • Sourcing and negotiating with recruitment agencies. • Actively participating in business planning to ensure robust people plans are in place, including, talent, succession and workforce planning.

• Ensured the effective development and day-to-day line management of a HR Coordinator. • Provided timely advice on all employee relations matters. • Guided and supported managers in best practice to implement policies and procedures. • Conducted investigations to establish appropriate next steps including formal action. • Participated in discipline, grievance, absence management meetings and appeals as well as coordinated all associated documentation. • Participated in the recruitment process – screened CVs, arranged interviews and prepared offer paperwork. • Participated in recruitment interviews. • Delivered HR related training and induction sessions. • Produced MI reports and analysed data from Careblox, Dayforce and Survey Monkey. • Reviewed, updated and developed policies and procedures. • Implemented and managed employee engagement, employee wellbeing and reward and recognition programmes and initiatives. • Conducted HR audits and identified action plans. • Supported the TUPE and onboarding processes for new acquisitions.

• Acted as the first point of contact for employees and managers in relation to advice, guidance, procedures and policies. • Reviewed any adverse references and managed next steps with managers and employees. • Kept up to date employment law knowledge by attending seminars and reading HR publications. • Tracked absences and identified patterns, highlighting any concerns to the department and HR Business Partner. • Assisted the Talent Team with interview scheduling, extending offers and preparing offer paperwork. • Implemented HR initiatives and programmes including but not limited to health and wellbeing, staff engagement, absence management, recognition, reward, appraisal process and compensation review. • Facilitated and supported employee relations meetings. • Supported and coached managers in best practice and resolution of employee relations issues. • Supported employees on long term sickness absence including consulting with Occupation Health and attending home visits. • Prepared reports and analysed data on a regular basis. • Reviewed HR policies and updated as required following any company, regulatory and/or compliance updates. • Conducted employee exit interviews, reviewing feedback and highlighting any patterns or concerns to the department and HR Business Partner. • Conducted monthly group meetings with a cross-section of managers and employees to identify any areas of improvement and/or concern and created action plans as appropriate. • Participated as a staff engagement group member organising events and activities for the office.

• Supported employee relations activity by coordinating with managers and taking notes. • Managed the maternity/paternity/adoption leave process. • Managed the leaver process for both voluntary and involuntary leavers. • Provided employment references for existing and previous employees as requested. • Acted as the point of contact for new starts, greeting and collecting required ID and documentation. • Coordinated the pre-employment screening process escalating any adverse findings/references. • Used PeopleSoft to provide information, reports and statistics as requested. • Ensured compliance with Data Protection activity through regular data cleansing. • Used Taleo to arrange interviews and process offers of employment. • Provided general support and clerical assistance within the HR department. • Supported the long service award and recognition programmes.

• Created and updated employee information on Sage 50 database as well as processing annual leave requests and sickness leave. • Provided administrative support, generating reports, maintaining filing systems, stationary ordering for whole office and general use of office peripherals. • Requested references for new employees. • Liaised with recruitment agencies to co-ordinate interview slots for applicants. • Uploaded vacancies and job descriptions onto Maggie’s website. • Corresponded with members of staff throughout the organisation with regards to holidays and work pattern adjustments. • Designed multiple organisation charts incorporating the new logo and branding. • Assisted the Supporter Care Team to bank donations and enter supporter details onto ThankQ database.