Amanda P.
Human Resources Director @ Spotify
About
Experienced HR Leader with a client-centric approach, known for delivering results through innovation and strategic thinking. I bring a wealth of knowledge and expertise gained from working in human resources for Fortune 500 companies in both the US and Asia-Pacific regions. My skills extend across various areas, including employee relations, organizational development, performance management, talent acquisition and analytics, compensation, and learning and development. My career highlights include successfully navigating complex mergers and acquisitions and driving effective change management initiatives at renowned companies like Spotify and Southland Transportation. I excel in spearheading global HR projects by fostering collaboration across cross-functional, management, and executive teams. My proven ability to thrive in a matrixed environment, collaborating with HR, engineering, technology, G&A, and virtual client teams, underscores my results-driven approach. As a passionate and resourceful leader, I possess a visionary, flexible, and customer-focused operating style that sets me apart in the field of HR
United States
San Jose
Computer Software
Cross-functional Team Leadership, Human Resources, Recruiting, Customer Service, Employee Relations, Team Leadership, Leadership, Talent Acquisition, Performance Management, Training, Leadership Development, Process Improvement, Management, Project Management, Interviews, Data Analysis, Business Analysis, Employee Benefits, Onboarding, Employee Engagement
Experience

Human Resources Director
New York, New York, United States
Led projects that aligned short-term and long-term plans to achieve human capital and business objectives. Developed and executed HR strategies resulting in a 23% reduction in turnover and an 18% increase in employee satisfaction. Implemented data-driven HR practices, leveraging technology and analytics for streamlined processes. Consolidated components into a cost-saving enterprise system. Successfully managed HR functions during periods of rapid growth, mergers, and organizational changes, ensuring smooth employee transitions. Initiated diversity and inclusion efforts, leading to a 30% improvement in diversity hiring and a more inclusive workplace culture. Ensured compliance with labor laws and regulations, mitigating legal risks. Spearheaded HRIS strategy implementation from Dayforce to Workday, improving information management. Introduced the first corporate employee relations program to address employee concerns. Transformed performance management processes, reducing HR disputes by 30% through improved disciplinary actions while maintaining legal and ethical standards. Enhanced employee onboarding, reducing ramp-up time by 40%.

Senior Human Resources Business Partner
New York, United States
Played a pivotal role in overseeing multi-billion dollar North American M&A deals. • Coordinated seamless integration for newly acquired companies. • Led leadership development initiatives to address skills gaps and promote diversity and inclusion. • Harmonized hybrid and remote work during M&A activities, creating role-specific mobility programs. • Designed global policies saving Spotify $2.7 million annually, enhancing employee experience. • Proven strategic partner building effective cross-level business relationships. • Provided executive coaching on culture, engagement, and high-performing teams. • Advised on professional development plans, performance improvement, and risk-mitigated terminations. • Led cultural assessments and engagement focus groups, providing data-backed recommendations. • Developed growth plans for managers and their teams. • Managed labor relations, including arbitration hearings and collective bargaining. • Established strong relationships with union reps, resulting in successful negotiations and zero arbitrations. • Executed small and large-scale projects for local and corporate objectives.

Founder and Executive Director
Calgary, Canada Area
As Executive Director, I oversaw administration, HR, programs, and our strategic plan. I also led fundraising, marketing, and community outreach, achieving these milestones: • Assessed board leaders, optimizing their talents through effective committees. • Developed annual plans aligned with our strategic vision for goal execution. • Facilitated the board's transition from operational to governance, improving decision-making. • Collaborated on a strategic plan with measurable goals, boosting donations and engagement. • Actively engaged in public speaking, media, and written correspondence to advance our mission.

Human Resources Manager
Calgary, Canada Area
As HR Manager overseeing 368 employees in Southern Alberta, I led a team of 15, focusing on team growth, high performance, and these achievements: • Developed programs, policies, and procedures for organizational growth and employee satisfaction, optimizing efficiency and balancing needs. • Managed five major projects in five years, enhancing talent software, onboarding, parental leave policies, handbooks, and engagement surveys. • Provided leadership in employee relations, ensuring legal compliance. • Used data-driven insights to tackle regional business challenges and reduce turnover. • Managed performance appraisals, audited benefits, and reduced top-performer turnover by 12%.

Human Resources Recruiter
Calgary, Alberta, Canada
Served as a member of the HR team answerable to the Human Resources Manager and liaises with the Safety & Training and Operations Managers to ensure that Southland has all 300+ driving personnel to fill all available positions.

Executive Assistant
Calgary, Alberta, Canada
As a member of the Regulatory, EH&S, IT teams, Surface land and, Community Relations with direct report to the manager of Regulatory & Environment who oversaw a large portfolio of projects, which was integral to the efficient and effective service provided to the business groups.
Amanda P.'s Contact Information
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