Amanda Milberg

- Established the Solutions Engineering function globally, scaling customer operations and technical implementation for new customers and existing accounts - Led end-to-end development and deployment of production RAG applications while providing strategic consultative guidance on LLM inference optimization, resulting in measurable performance improvements for customers - Closed company's first six-figure enterprise deal through technical leadership and consultative selling, establishing repeatable patterns for high-value customer engagements - Designed and implemented evaluation framework to standardize presales methodology, improving win rates and technical qualification processes - Served as voice-of-customer liaison to product team, translating field insights into product roadmap priorities that enhanced customer satisfaction and retention - Facilitated weekly leadership meetings, driving cross-functional alignment and accountability toward company OKRs during critical early-stage growth phase

- Lead Technical Solutions Architect driving the Databricks partnership, actively supporting customer engagements, defining joint value propositions, creating marketing assets, and securing speaking opportunities to showcase our collaborative strengths - Empowered SI partners within the ecosystem by providing deep expertise on Dataiku, assisting consultants in delivering high-quality service engagements, and ensuring successful outcomes in data science and machine learning projects - Selected to be apart of internal GenAI expert team to enable team members on conceptual understanding of GenAI capabilities - Awarded selective Extraordinary Dataiker Award in 2022, 2023 and 2024 for above and beyond work and positive impact to the organization

- Scoped and co-developed production ready data science projects for multiple companies across various industries including financial services, health and life sciences and manufacturing - Developed and launched pre-templated business solution on Document Intelligence which is in production at 20+ customers - Onboarded new users to discover and master the Dataiku platform via user training, office hours, and ongoing consultative support

- Supported internal initiatives as senior developer to incubate Document Intelligence capabilities to expedite contract review by leveraging Optical Character Recognition (OCR), Natural Language Processing (NLP) and Machine Learning techniques to assist in the front and back end development of client ready solutions across various use cases - Developed extraction algorithms to assist in the review and approval process for loan forgiveness as part of the Paycheck Protection Program (PPP); models currently in production at 5+ financial institutions - Supported the strategy, design, and development of an cloud-based analytics hub in Azure - Assisted in the data modeling, data processing, and data migration of internal and external data from on-prem databases to newly stood up Azure environment

- Assisted multiple financial institutions with large transformation efforts to design and develop an enterprise contract management and digitization solution for the LIBOR transition; supported technology team as a data scientist in the development of machine learning language models for automated extraction of contract terms and provisions

- Selected to conduct Computer Network Research with past Professor Aaron Gember - Jacobson - Tasked with setting up a mini-network in order to measure overhead incurred with logging - Participated in weekly meetings to present research findings and discuss next steps with broader group

- Operate the Information & Technology Services' help-line and assist callers with technical issues over the phone - Handle walk-in clients who need assistance with software or hardware issues in Windows or Mac computers. - Troubleshoot issues in and out of the classroom with Colgate students, faculty, and alumni

- Worked in the firm's Center of Excellence on an Advanced Analytics team that focused on Knowledge Graph implementation and analytics capabilities - Tasked with research and development for artificial intelligence implementation - Aided team in building back-end, middle layer, and front-end architecture for knowledge graph database platform using Python and JavaScript - Used Neo4j Cypher language to query database and represent data on a front-end portal - Balanced engagement work while also working to create a presentation on Cloud Computing

- Researched industries such as Power and Utility and OTT Technology, finding specific data points and statistics about how these industries are facing disruption - Conducted ethnographic research on the Millennial population - Synthesized and formatted data into PowerPoint presentations for each immersion session - Attended staff meetings and presented weekly findings

- Inputed daily donations into ClearView CRM system database to establish weekly finance reports - Reviewed mail to categorize donations by amount and scanned deposits into bank accounts in order to keep the funds up to date during the busy summer fundraising season - Attended weekly development staff meetings in order to learn more about other aspects of the company

- Studied abroad program through CIEE in Fall 2016 - Emerged in local culture and language while taking five courses alongside other international studies - Traveled to various countries in Europe to extend studies beyond the classroom