amanda mcintyre

* Handles service and sales inquiries across multiple distribution channels while understanding all aspects of current products and maintaining records of all correspondences * Analyzes and deciphers more in-depth and complicated problems to determine proper courses of action, researches and corrects errors, and implements resolutions for service and customer issues * Communicates with multiple channels and personnel to resolve policy issues, including producers, customers, underwriters, and administration * Processes 60+ referrals per day in order to retain company assets while providing financial expertise and solutions to producers * Assists in presentation of training, sales seminars, and planning of conferences and conventions

* Create illustrations for catalogues and other visual marketing * Digitally manipulate colors, graphics, and line to create full-scale printable patterns * Illustrate various graphics for patterns and screen prints * Create technical flats for garments each season of production * Overlay technical flats with patterns to show options and color ways * Create tech packs including dimensions, sizing, and construction details for each season of production

* Selected to join and contribute in committee of 6 agents to create "reinforcement training" for new hires * Earned "JAMODI" award for sales, retention, and quality in October of 2014 * Achieved team-wide "Continous Improvement" award for work on problem solving, specifically in regards to addressing system and IT issues for new hires * Licensed in Property and Casualty for Personal lines of insurance * Consult with members regarding new auto and home policies * Maintain sales quotas and quarterly goals * Promoted to Analyst position after 8 months with Nationwide

* Work in a one-on-one environment to promote sales and build relationships with clients * Perform client outreach via mail and phone to expand network and build sales * Operate company-specific computer system to analyze and track sales and clients as well as input measurements, sell and order merchandise, and communicate relevant information to clients * Assist in store visuals and layout * Awarded "Highest One-Day Sales," "Second Highest Overall Sales," and "Most Positive Sportsmanship" in February, 2014

* Directly responsible for Crewcuts business, visual merchandising, and training * Oversee operational procedures within the store * Act as supervisor on the sales floor * Train, coach, and motivate sales associates to perform at the best of their abilities * Assist in store visuals and layout * Manage payroll to reflect sales

* Acted as supervisor and sales lead from May to August of 2012 * Created a friendly and fun selling environment * Assisted customers on the sales floor, in the fitting rooms, and at the cash register * Awarded “Real Seller of the Month” in July and December of 2010, May of 2012 * Named “Top Gap Card Seller” multiple months during employment

* Source and swatch fabrics from various locations around Manhattan * Hand-bead garments for show room samples * Source materials such as belt buckles, beads, elastic, and other necessary items * Run dye tests on fabrics and fixtures * Organize fabrics, fixtures, and other items around the office * Price fabrics for upcoming lines