Amanda Lim

• Consistently acquired new clients, contributing to overall revenue growth • Manage the full sales cycle—from prospecting to closing across the ASEAN region • Work alongside channel partners to support pipeline generation and customer acquisition • Build and maintain strong relationships with strategic accounts • Position product value effectively by aligning technical features with client needs • Collaborate cross-functionally with internal teams to ensure customer success • Keep clients informed on industry trends, product updates, and roadmap developments • Support regional marketing efforts to enhance brand visibility and market reach - FY24: 122% of quota attained - FY25: 131% of quota attained

• Identifying of new business opportunities for the Singapore market • Accountable for increasing sales pipeline and new client acquisition • Achieve sales objectives to win market share • Support regional marketing team to increase SHOPLINE’s branding and awareness in the market • Identifying prospect’s objectives to craft solutions that meet or exceed client goals • Establish and cultivate positive relationships with key decision makers • Provide market feedback to improve our product development and ecosystem services

• To provide support and advice to customers from pre-conception to toddler-hood and motherhood. • Contribute to business growth by cross-selling between baby and adult categories from trial, conversion and retention. • To build affinity and engage with consumers via digital and social community management. • To engage and connect with consumers via all touchpoints, including digital and social platforms as well as face-to-face. • Use of CRM platforms and tools to create and develop interactions with customers. • To care for customers with product quality concerns, from initial contact through to resolution. • Assist and educating customers with sample requests and providing relevant nutrition advice. • Sales of adult medical nutrition supplements.

• Assist in the management of planning, implementing, and administration of health promotion projects. • Assist in nutrition workshops, cooking demonstrations for corporate clients and the community. • Reviewing/editing of nutrition and health-related content. • Develop, implement and evaluate health and nutritional programmes Conduct administrative and operational duties to ensure smooth running of health and nutrition programmes.

• Planning of event timings and sequences. • Sourcing for resources needed for the event and negotiating with suppliers. • Making sure that all operational matters are taken care of. • Ensuring that the entire event runs smoothly and resources are adequate. • Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices. • Collaborated with executives and management to review projected revenue and adjust resources accordingly.

• Assists UX Designer in designing the company's webpage • Generating digital marketing ideas to improve on the website • Writing and uploading of product description to the website • Regularly oversee the social media account such as Instagram and Facebook • SEO and Google Ads

• Sorting of incoming pay checks from companies • Recording of cash, checks and credit card transaction • Coordination of monthly transfers • Maintaining of invoice accounts