amanda hughes

customer success manager

About

Experienced Customer Success Manager with a demonstrated history of working in the internet industry. Skilled in Negotiation, Customer Service, and Management. Strong support professional with a Master of Science (M.S.) focused in International/Intercultural Education from Florida International University.

Country

united states

City

miami

Industry

internet

Skill

negotiation, leadership, event planning, public speaking, marketing communications, business development, event management, product management, advertising, inventory management, account management, recruiting, trade shows, logistics management, international logistics, customer service, microsoft office, management, social media, microsoft excel, powerpoint, research, microsoft powerpoint

Experience

account manager

exist inc.

2012-4 - 2013-3 · 1 yr

customer success manager

equinix

2017-8 - Present · 9 yrs 2 mos

treasury and staff accountant

harvard maintenance

2015-5 - 2017-8 · 2 yrs 4 mos

Harvard Maintenance is one of the largest and fastest growing privately owned providers of high quality managed services in the US. Our success over the last fifty years stems from our Inverted Pyramid®, which puts our employees first in order to drive superior client satisfaction. When employees feel valued, are given the resources to be successful, and are empowered to execute flawlessly, they deliver Service Excellence™. Service Excellence is our commitment to exceed our clients expectations by surpassing mutual agreed upon Key Performance Indicators (KPIs). We achieve that by being the most transparent metric based service provider in the industry. Service Excellence is a guiding light for our employees, sets an expectation for our clients, and defines our business purpose. Our employee focus, coupled with leading edge solutions, continues to deliver value to our clients fueling our success.