Amanda Filart

Infrastructure Recoveries and Finance o Manages and reports the new Infrastructure Charge under the Hybrid work setup, for 9,000 Headcount o Analyzes previous and current reports to ensure accurate data and charging is implemented o Simplified and generated financial reports through Excel that cut down on manual input and time o Created 3 models of financial calculators using Power Apps Space Conversion and Construction o Manages and tracks project build of space conversions from end to end o Manages initial planning from location to cost of build o Coordinates with the different Business Partners o Reports to Stakeholders of any updates and risks o Ensures on time project completion Business Continuity Management o Primary POC for Corporate Functions under Business Operations o Ensures that all documents are up to date, from Business Impact, Risks to Recovery and Strategy and aligned with ISO 22301 standards o Conducted table top exercise and simulation to ensure teams are aligned with BCM strategies and prepared during any emergency or crisis and ensure people safety and business continuity Automation of processes using Power Apps o Currently working on creating a tool through Power Apps to automate processes in Business Operations in the Philippines Space Management o Implemented real estate changes, which includes strategic planning for project locations, reduction or increase implementation, and coordinating and collaborating with different Business Groups and delivering excellence to clients and projects Impacted. o Communicated and managed expectations for stakeholders o Created and implemented process improvements in space allocations o In FY21, Key Contributor in increasing Seat Utilization by 11% from 76.8% to increase of 87.7% o In FY22, managed and increased Seat Utilization from 87.7% to reach and close the gap to 92.64% across 17 locations o Conducted validation and audit of Seat charge reports for any discrepancies and to ensure accurate data

Coordinator & Administrator o Helped in starting the consultation company and services for Equip to Excel o Kept all the company files, product lists, systems made, and accounting. o Coordinated with the client companies with regards to consultation services, scheduling, objectives, and deliverables. o Handled and created a tracking system for employee KPIs (Key Performance Indicators) o Collaborated with our team on the products we offered, the direction we wanted to take in terms of teaching, coaching, and mentoring companies, and how we marketed our products o Created pitches and marketing strategies on how to sell our products and services o Maintained client relationships and quality service Industrial Engineer o Creating Operational manuals as well as simplified and created repeatable Business Processes for Clients o Conducted and created quality process reports Video Graphic Artist o Created simple lesson videos on Goal Setting Marketing Internal o Handled the marketing platforms for the online pet store (Facebook, Shopee, Lazada) by answering customer inquiries and concerns, and order taking o Created strategic marketing plans to increase sales, new customers, and repeat customers. o Created the workflow for the marketing and sales department and warehouse department in order to create a repeatable system and track KPIs

Customer Service Representative o Trained and coached new Customer Service employees o Created and implemented Breakout’s Operations Manual for Customer Service o Managed and communicated with different kinds of customers and clients for corporate bookings o Resolved client complaints or issues o Built Customer loyalty by knowing the customer’s wants and needs and giving excellent service Special Projects – Breakout Takeout o Handled and managed Breakout Takeout project - operations, production, marketing strategies, tracking of sales throughout the branches, and directly sold the games at the branches

Lead Teacher o Planned and implemented the student’s curriculum and executed lessons and projects throughout the year to ensure student’s growth and milestones o Tracked and monitor student’s work, progress and records o Analyzed student’s progress and strategized for the needs for further growth or assistance when needed o Adapted to the needs of each student - addressing each one's needs, tweaking lessons, and teaching approaches o Planned and implemented culminating activities to showcase students’ achievements and learning in the different curriculum areas in relation to the theme investigated. o Documented the children’s work through portfolio and videos to showcase their work and progress o Led parent-teacher conferences, discussing the students’ developmental progress o Collaborated with parents on how to further develop the needs of their children and be consistent both in school and at home learning o Addressed any questions or concerns that parents may have or would like to implement in the classroom o Conducted a seminar during the JASMS faculty development workshop on how to use the Bank Street Approach in the classroom for the PWU Taft Seminar last November 6, 2015