amanda bremberg

business analyst

About

I'm the ringleader of my circus. I translate business cases for developer consumption, protect my team from distractions, provide resources/structure/direction/vision/praise, balance grittiness against best practices, and motivate disparate groups to deliver value to market. With a nose for risk and unflinching ability to communicate tough news, I guide my team to solve problems and manage stakeholder expectations.

Country

united states

City

elgin

Industry

information technology and services

Skill

customer service, salesforce.com, leadership, software documentation, testing, quality assurance, project management, troubleshooting, microsoft sql server, user acceptance testing, software installation, windows, pos, technical support, inventory management, computer hardware, outlook, windows 7, management, product development, business requirements, functional requirements, solution architecture, jira, acquisition integration

Experience

quality assurance analyst

ezlinks golf llc

2013-4 - 2014-8 · 1 yr 5 mos

* Create test strategies and plans * Write test cases * Team lead for POS test cycles * Document and report defects

client support specialist

ezlinks golf llc

2012-8 - 2013-3 · 8 mos

Provided client facing support for advanced POS and reporting issues and manged mass rollouts for Tee Sheet product.

support assistant

ezlinks golf llc

2011-7 - 2012-8 · 1 yr 2 mos

* Open and manage SalesForce cases for Support team * Triage incoming support issues * Solve minor support problems; POS and Tee Sheet * Create custom SalesForce reports for management

technical project manager

project44

2018-4 - 2018-9 · 6 mos

Managed $1.5M budget and motivated my team of 20 (product, designers, and developers) to deliver a new user portal focused on truckload tracking, exception management, and analytics from concept, to beta, and ultimately to market.

project coordinator: salesforce cpq launch

ezlinks golf llc

2017-4 - 2018-4 · 1 yr 1 mo

Instrumental in coordinating our unique implementation of Salesforce CPQ. Responsible for gathering business requirements and overseeing deliverables.

development project manager

kensium solutions

2018-9 - 2019-6 · 10 mos

business analyst

productive edge

2019-6 - Present · 7 yrs 3 mos

senior business analyst

ezlinks golf llc

2014-8 - 2018-4 · 3 yrs 9 mos

* Define use cases and requirements * Data development and configuration for new clients * User Acceptance Testing * Document production bugs and feature requests