Amanda Abraham

• Build and maintain a procurement tracking system to monitor progress on hundreds of procurement actions valued at $25 million annually. • Issue Requests for Quotes (RFQ) for procurement actions requested on behalf of the Defense Counterintelligence and Security Agency (DCSA), ensuring compliance with TAA and federal regulations. • Automate data processes through the development of Excel formulas and charts. • Host weekly sync meetings with the procurement and Business Management teams. • Make purchases on a corporate P-card and submit reconciliation reports.

• Manage IT hardware assets for the USAF EITaaS project on Spangdahlem Air Base, including laptops, desktops, monitors, and peripherals, utilizing ServiceNow. • Nominated for the “Conqueror” award for dedication and hard work on the EITaaS project. • Provide training for personnel on Logistics topics, including ServiceNow and Logistics procedures. • Oversee multiple stages of the IT asset lifecycle, including preparation of purchase requests, forecasting inventory requirements, requesting inventory releases from TSS, receiving and inventorying assets, issuing assets to End-Users, submitting Report of Survey notifications for missing and damaged equipment, and retiring assets in ServiceNow. • Produce and utilize tracking documentation and spreadsheets to track IT equipment issued to users. • Facilitate data-based action planning through the generation of daily reports and ServiceNow Dashboards to monitor warehouse stock, audit hardware asset changes and correct data discrepancies. • Automate data reporting through the creation of scheduled reports within ServiceNow, increasing efficiency and creating a historical data repository. • Established warehouse organizational systems to ensure inventory is easily locatable and trackable. • Conduct monthly inventory audits to ensure continuous improvement of records and 100% accuracy of warehouse computer assets. • Utilize a variety of tools, including Active Directory and SCORE, to locate IT assets and determine current users. • Resolve ServiceNow tickets regarding customer asset management issues in ServiceNow and IT issues, including software installation, Microsoft Office, Java, and Adobe troubleshooting. • Contributed to the logistics coordination of international shipments for export through document preparation, staging pallets for pick-up and communicating with the shipping company regarding arrangements • Scheduled appointments for equipment installations and created schedules for technicians.

• Maintained accurate inventory records through the use of Excel spreadsheets and cycle counts • Utilized complex Excel formulas and pivot tables to predict inventory shortfalls and budgetary requirements based on expected production demands • Wrote Standard Operating Procedure (SOP) documents to assist team with daily tasks • Consulted technical drawings to create hardware BOMs for vehicle configurations entering production • Created pull sheets and built hardware and cable kits to support production of USAF Reset vehicles • Performed quality assurance checks on hardware kits built by other technicians to ensure precision • Managed and issued inventory using CMPro and DD1149 Requisition Forms • Made use of cloud-based data sharing to collaborate with teammates and store project documentation

• Utilized Microsoft Office programs, in addition to various educational technology platforms, to write and deliver lesson plans, in accordance with the 6th grade Social Studies curriculum • Collaborated with other team members to address issues and discuss solutions • Maintained ongoing records of student progress through PowerSchool

• Acted as mentor teacher for an intern from the College of Charleston after obtaining SC Mentor certification • Served as Department Chair and participated on committees to help shape District-Wide curriculum maps and select textbooks • Spearheaded the school’s Health and Wellness initiative to promote student and faculty health, while applying for grant awards to expand efforts • Became a Google Apps Certified Administrator and set up new accounts and passwords for students • Planned and implemented professional development programs to educate other teachers on the use of Google products as a Certified Google Educator in Google Apps, Chrome, and Chromebooks • Developed and taught computer career skills course, in which high school students worked to obtain Microsoft Office Specialist (MOS) Certifications • Supported the school-wide deployment of iPads, determining standard apps and providing training for educators • Installed and updated software on laptop and desktop computers for the entire school • Established final U.S. History project in which students created their own websites using a Google Sites template to demonstrate proficiency in SC state standards

• Directed a before and after school program that provided care for children in grades K-6 • Worked collaboratively with other site directors on the planning team to write curriculum that was implemented across several BASCOL sites • Communicated directly with parents and teachers regarding concerns

Graduated Magna Cum Laude with a dual Bachelor's degree in History and Classical Civilizations. Recipient of The Founders' Scholarship and on the Dean's List.