amanda anger

Served as Acting Deputy Assistant Secretary Feb - May 2019.

Perform duties as box officer and concessions officer. Responsibilities include ticket and concessions sales, cash register operations, ensuring customer satisfaction and running errands for House Manager.

Duties included traveling on press trips, conducting interviews, taking photographs, and seeking out relevant story ideas for the hospitality magazine. Established connections and built relationships within the hospitality and journalism industries.

Responsibilities included demonstrating products, answering customer questions, securing and closing sales transactions, and training new sales representatives. Stood in for receptionist and answered phones on numerous occasions. Recognized by management for sales achievements on three separate occasions.

Required to notate spoken lectures in a clear and organized manner for the benefit of students with disabilities.

Responsibilities included computerized data entry, answering telephones, filing, and coding of reader service cards.

Strong attention to detail, supervising baristas, training new hires, handling inventory orders, conflict resolution, managing cash drawers, responsible for opening and closing the store, sales, knowledge of all products offered past and present, project management, built rapport with customers, decision-maker when GM not present.

Self-taught Joomla CMS, built website, wrote articles, managed digital content, managed social media marketing, managed communications.

Responsibilities include servicing patrons, filling book requests, delivering books to faculty offices, managing circulation desk, answering phones, and supplying computer and copier technical assistance. Entrusted with opening and closing the library on occasion. Gained knowledge of library system and the Voyager program.

* ● Conducted oversight of congressional security agencies, including the United States Capitol Police, the House Sergeant at Arms, and the Architect of the Capitol’s Office of Security Programs. * ● Evaluated annual budget requests and appropriations language for security agencies. * ● Served as advisor for security-related policy, including assessing legislation and conducting hearings. * ● Authored official letters from the Chairman regarding issues within the security portfolio. * ● Monitored comprehensive security enhancements after the 2017 Congressional Baseball Game shooting.

* ● Analyzed data for biennial House-wide study assessing staff salaries and office pay structures. * ● Developed and executed training and outreach program for the Commission. * ● Led production of informational materials provided to Members-elect during New Member Orientation. * ● Performed oversight of services provided by US Postal Service and House Postal Operations. * ● Counseled Members and staff on use of official funds and franked mail and communications.

* ● Educated Member office staff on the franking process. * ● Streamlined administrative processes to improve intra-office efficiency and accuracy. * ● Registered Congressional Member Organizations and curated the Committee’s official list of caucuses.

* Learned the ins and outs of small business marketing as well as customers' businesses * project management * database creation and management * data entry * liaised between CEO and clients * worked directly with clients to achieve business goals * website creation and management * created website content * worked directly with copywriter, graphic designer, and CEO to achieve business goals and complete projects * organization * Spanish translation * preparing trade show presentations * spelling, grammar, and information - became invaluable to the CEO for editing written content * ran CEO's personal errands - responsible for CEO & client credit card information and website passwords * produced webinars * managed client digital newsletters and email marketing * assisted CEO in making key decisions regarding written content and website design.

Customer service, sales, strong attention to detail, conflict resolution.

* ● Counseled Members and staff on use of official funds; issued over 1,600 bipartisan advisory opinions. * ● Managed online franking system and ensured public disclosure of advisory opinions. * ● Directed digital archiving of Commission files, saving the Committee more than $20,000. * ● Interviewed, supervised, and trained more than 10 interns.

Immersive, intensive Arabic summer program in the Middlebury Language Schools - 8-wks. Developed listening, speaking, reading, and writing abilities from Beginner to Intermediate level. Included discussions of social justice, religion, and politics in the Arabic-speaking world. Activities and Societies: Calligraphy Club

Unofficial Film minor. Activities and Societies: North Campus Program Council, Recreational Tennis Club at Cornell, Cornell Women's Rugby Football Club, Dial of Ahaz Society secretary and social chair, Campus Crusade for Christ, Cornell Cinema