Amal Alkaz

• Prepared statistical reports, performance indicators, and survey analysis for management review. • Supported ISO 9001:2015 Quality Management System documentation and compliance. • Assisted in internal process improvement and operational planning initiatives.

• Managed administrative records, certifications, and service documentation with high accuracy. • Coordinated customer requests, complaints resolution, and service quality follow-ups. • Delivered training sessions and prepared supporting administrative materials.

A Strategy and Digital Economy Executive plays a critical role in shaping an organization’s strategic vision and leveraging digital technologies to drive economic growth, innovation, and transformation.

Leading strategic partnerships across government and private sectors • Driving digital initiatives, marketing campaigns, and business growth • Managing high-impact projects, events, and executive-level coordination • Delivering insights and reports to support strategic decision-making

• Coordinate calendars, meetings, schedules, and official travel arrangements for senior management and international delegations. • Manage official correspondence, inboxes, and communications with embassies, ministries, and international organizations. • Prepare professional reports, presentations, briefs, and business documentation for meetings and events. • Support marketing and investment-related events through coordination, logistics, and stakeholder follow-up. • Maintain accurate records, confidential files, and operational documentation in line with internal policies and ISO standards. • Coordinate cross-department tasks to ensure smooth daily operations.