
Amal Al-Haj
Business Analyst @ EJADA Jordan
About
Results-driven Business Analyst with a passion for transforming data into strategic insights. I excel at gathering requirements, streamlining processes, and bridging the gap between business needs and technical solutions. With a strong background in data analysis, process improvement, and stakeholder management, I thrive on delivering measurable results and driving efficiency in fast-paced environments. Always eager to learn and adapt, I’m committed to leveraging innovative approaches to help organizations achieve their goals.
Jordan
Amman
Information Technology & Services
Jira, Azure DevOps Server, Confluence, Requirements Gathering, Elicitation, Customer Engagement, Figma, FRD, Liferay, Digital Transformation, Online Marketplace, Visio, Axure RP, Microsoft Project, Enterprise Project Management (EPM), Strategic Project Management, UI/UX, Business Process, Teamwork, English
Experience

Business Analyst
Amman, Jordan
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Performing user acceptance testing. Managing projects, developing project plans, and monitoring performance. Updating, implementing, and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Managing competing resources and priorities. Monitoring deliverables and ensuring timely completion of projects.
Amal Al-Haj's Contact Information
Phone
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