Alyssa Gibson

As Sales Director, I lead strategic initiatives to drive revenue growth, expand market share, and cultivate high-performing sales teams in the freight forwarding and logistics sector. Key Responsibilities: Spearhead national sales strategies across the freight industry (Us, Canada, Mexico). Manage and mentor a team of account executives and business development managers to exceed sales targets. Develop and maintain executive-level relationships with key clients, ensuring long-term partnerships and repeat business. Collaborate cross-functionally with operations, finance, and customer service to deliver seamless logistics solutions. Analyze market trends and customer data to identify new business opportunities and optimize pricing strategies. Achievements: Successfully closed multiple million-dollar contracts, contributing significantly to year-over-year revenue growth.

As Sales Manager in the freight forwarding industry, I led business development efforts and managed key client relationships to drive revenue growth and expand our logistics footprint across domestic and international markets. Key Responsibilities: Developed and executed strategic sales plans targeting key verticals including retail, manufacturing, and e-commerce. Managed a portfolio of high-value clients, ensuring service excellence and long-term retention. Collaborated with operations and pricing teams to deliver customized freight solutions across air, ocean, and ground transport. Trained and mentored junior sales staff, fostering a performance-driven culture. Conducted market analysis to identify trends, competitive positioning, and new business opportunities.

Client Relationship Management: I built and maintained strong relationships with key clients, ensuring satisfaction and long-term partnerships. Solution Development: Understanding the clients’ logistics needs and crafting tailored freight solutions across air, sea, and land transport. Operational Coordination: Liaising with internal teams and external partners to ensure timely and cost-effective delivery of goods. Contract Negotiation: Leading negotiations for service agreements, pricing, and terms, ensuring mutual value and compliance. Performance Monitoring: Tracking KPIs such as delivery timelines, cost efficiency, and customer satisfaction, and implementing improvements. Market Intelligence: Stayed informed on global trade trends, regulatory changes, and competitive landscape to advise clients strategically. Revenue Growth: Identified upselling and cross-selling opportunities to expand service offerings and increase account value. Key Achievement: Successfully closed multiple million-dollar freight forwarding deals, demonstrating exceptional negotiation skills, strategic insight, and the ability to deliver high-impact logistics solutions to enterprise-level clients.

Grows revenue and relationships with existing accounts. Generates leads through cold calling and networking. Ensure high level of customer satisfaction. Develop, execute and monitor strategic and tactical goals to maximize sales, profit and to ensure sales targets are met or exceeded.