Alyssa Khalil

Work as a barista making smoothies, all different types of coffees, and serving food and pastries Assisted customers Handled various forms of payment Established a loyal customer base through personalization, customer service, and open communication. Resolved customer service issues and complaints to ensure consumer satisfaction

Assisted customers to provide a quick and efficient check out process in a high traffic, high volume location. • Handled various forms of payment to maintain a cash drawer including refunds and returns. • Settled cash drawer daily to identify any overage/shortages and processed standard bookkeeping practices. • Utilized assorted systems to process transactions (Registers, Arcade systems, tokens, tickets, etc). • Maintain food and beverage costs by reducing wastes, verifying product shelf life, and implementing inventory control. • Serviced customers regarding food and beverage orders including preparation and proper food handling. • Established a loyal customer base through personalization, customer service, and open communication. • Resolved customer service issues and complaints to ensure consumer satisfaction. •Organized and maintained official documents, receipts, invoices, coupons, etc. •Replenished stock inventory and straightened store to ensure a presentable appearance. •Maintained cleanliness and organization within and outside of premises. • Assisted with marketing strategies (sale signs, inventory placement, pricing, and promotions)

A time keeper on my mock trial team Had to time how long each opposing team went for closing arguments, opening statements direct and cross exams Had a lot of experience going to multiple federal courts daily listening to my group practice a court case Had to match nearly the exact time as opposing teams timekeeper Our team won regionals and qualified for state