Alvin Chin

Alvin Chin

Retail Operations Manager

About

With over 15 years in the mobile phone retail industry, including managing retail operations, I built a strong foundation in sales, customer engagement, and team leadership. Seeking new challenges, I transitioned into the sanitary ware industry, where I spent 9 years excelling in both B2B and B2C sales, advancing from a retail executive to a branch manager. Now, I’ve stepped into the fast-paced FMCG industry, bringing my deep sales expertise and leadership experience to help drive business expansion. My role goes beyond sales—I actively assist my employer in growing and scaling the business. Passionate about strategic growth, customer relationships, and team development, I thrive in dynamic industries where I can make a real impact. Let’s connect and explore new opportunities!

Country

Malaysia

City

Ipoh

Industry

Retail

Skill

Sales Development, Vendor & Supplier Relations, Sales Processes, Sales Presentations, Team Leadership, Team Management, Team Mentoring, Business Management, Communication, Coaching, Mentoring, Team Motivation, Korean, Foreign Languages, Social Media Marketing, Time Management, Interior Design, Teamwork, Customer Service, Leadership

Experience

Sri Si Manis (M) Sdn Bhd

Retail Operations Manager

Sri Si Manis (M) Sdn Bhd

2025-3 - Present · 1 yr 7 mos

Ipoh, Perak, Malaysia

Strategic and results-driven Retail Operations Manager with a proven ability to expand businesses, optimize operations, and drive revenue growth. With extensive experience in retail and FMCG, I specialize in scaling businesses, streamlining processes, and leading high-performing teams to deliver outstanding result

Big Bath Sdn Bhd

Branch Manager

Big Bath Sdn Bhd

LinkedIn
2023-4 - 2025-3 · 2 yrs

Ipoh, Perak, Malaysia

Big Bath Sdn Bhd

Acting Manager

Big Bath Sdn Bhd

LinkedIn
2021-8 - 2023-4 · 1 yr 9 mos

Ipoh, Perak, Malaysia

Maintaining a good knowledge of products and services,Building and maintaining relationships with customers,Identifying and resolving customer complaints,Ensuring store appearance is attractive and well-maintained,Setting sales targets and ensuring they are met

Big Bath Sdn Bhd

Assistant Manager

Big Bath Sdn Bhd

LinkedIn
2016-3 - 2023-4 · 7 yrs 2 mos

Ipoh, Perak, Malaysia

develop new business opportunity, propose our product to key account, maintain key account sales,manage sales team to achieve target assigned

Life Choice Telecommunications S/B

Retail Supervisor

Life Choice Telecommunications S/B

2013-8 - 2016-3 · 2 yrs 8 mos

Ipoh, Perak, Malaysia

maintain outlet sales,create sales opportunity,team player.

Smartcom Enterprise

Retail Store Manager

Smartcom Enterprise

2011-8 - 2013-8 · 2 yrs 1 mo

Ipoh, Perak, Malaysia

Work in Samsung Brand Shop As Manager,maintain customer relationship,build a sales team,solve customers problem

Alvin Chin's Contact Information

Email

******@***.com

Phone

(**) *** ****

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