Alvin Keoh

Inside Sales Account Manager @ Concentrix

About

4 year experience as an Inside Sales Account Manager in a multinational corporation working with different countries in the APAC region. Overachieved 100% quota in sales consecutively in 2022 and 2023. My recent tenure at Accuris honed my sales acumen and presentation abilities. Our team's collaborative efforts led to enhanced sales strategies, leveraging my skills in communication to effectively engage with the APAC region.With that said, communication is my best skill as I love working with people. My passion is to always sow and make an impact in other people's life. Driven by this desire to make a meaningful impact, my focus is on empowering communities through influence and leadership. Right now I'm seeking opportunities to further expand my horizons and contribute to a dynamic sales environment.

Country

Malaysia

City

Greater Kuala Lumpur

Industry

Information Technology & Services

Skill

Specialty Coffee, Customer Satisfaction, Customer Experience, Presentation Skills, Sales Presentations, Communication, Leadership, Event Planning, Church Events, Special Events, Event Management, Project Management, Project Planning, Planning, Sales, Marketing, Community Service, Marketing Strategy, Business Strategy, Sales Strategy

Experience

Inside Sales Account Manager

Concentrix

2025-7 - Present · 1 yr 3 mos

Greater Kuala Lumpur

Retail Product Specialist & Consultant / Barista

Forest Cloud

2024-5 - 2025-4 · 1 yr

Georgetown, Penang, Malaysia

- Learnt new skills in specialty coffee making - Attending to customers’ needs, providing the best service at all times - Maintaining good relationships with regular customers - Ensure customer satisfaction with providing the best customer experience. Engaging with them and understanding their needs when they are looking to purchase any products from our store e.g. coffee beans, coffee making accessories - Interpersonal communication skills greatly enhanced and sharpened