Álvaro Paniagua S.

Chief Operating Officer @ SmartSoft

About

I am a person who understands that great successes are achieved as a team and I try every day to improve as a professional, partner, leader, husband and father. I am a self-taught psychologist and an amateur philosopher, but above all I enjoy implementing changes (applying lean and agile principles) to improve the lives of others. I have experience connecting the value that clients receive with the efforts made by the teams and the organization. I direct the PMO and the Project Managers, I am responsible for the portfolio and I direct the biggest and most strategic projects of the company.

Country

City

Costa Rica

Industry

Information Technology & Services

Skill

Team Leadership, Project Management, Change Management, Management, Creativity Skills, Continuous Improvement, ERP Implementations, ERP Software, Communication, Negotiation, Leadership, Conflict Management, Problem Solving, Smartsheet, Lean Management

Experience

Chief Operating Officer

SmartSoft

2022-11 - Present · 3 yrs 11 mos

Коста-Рика

Operations Manager | Senior Project Manager

Softland Sitio Oficial

2014-10 - 2022-11 · 8 yrs 2 mos

Costa Rica

As Operations Manager, I am responsible of the Portfolio of ERP implementation projects for our clients. I direct the PMO and its Project Managers. I manage the largest and most strategic projects of the company.

Project Manager

Softland Sitio Oficial

2012-7 - 2014-9 · 2 yrs 3 mos

Costa Rica

As Project Manager I led a team of 7 consultants and managed ERP implementation projects, Payroll (HR) and manufacturing, for national and transnational clients from different industries such as the production of medical components, financial services, call centers, commercial companies, etc.

Regional Commercial Analyst

Grupo Q

2011-5 - 2012-6 · 1 yr 2 mos

Costa Rica

As a Regional Business Analyst, I analyzed, visualized and generated ideas by designing and implementing reports to support various company initiatives. I worked in multiple regional teams on high visibility projects.