Aluor Agusah
Chief Commercial Officer/ Executive Director @ Casava
About
With over 20 years of experience in the Insurance and Oil & Gas industries, I am a results-driven business leader specializing in revenue growth, operational optimization, and strategic market expansion. I have a proven track record of exceeding performance targets through innovative sales strategies, effective risk management, and process improvements. My expertise spans marketing, underwriting, and administrative oversight, including policy renewals and compliance enforcement to mitigate risks. I excel at building and maintaining strong client relationships with brokers, high-net-worth individuals, and industry partners, leveraging strategic sales initiatives to expand customer bases. A skilled leader with exceptional interpersonal, organizational, and communication abilities, I thrive in dynamic environments, solving complex business challenges with a strategic and data-driven approach. My ability to translate client needs into tailored solutions, conduct product demonstrations, and lead high-performing teams has consistently driven revenue growth and operational success. With advanced proficiency in MS Office Suite and industry-specific systems, I am committed to delivering superior business results within time and budget constraints. Passionate about collaboration, continuous improvement, and achieving excellence in every endeavor.
Nigeria
Lagos State
Insurance
Revenue Analysis, Executive Management, Strategic Marketing Management, Administration, Sales Effectiveness, Customer Service Management, Customer Service, Social Media Communications, Teamwork, HR Management, Leadership, Claims Management, Retail Branch Operations, Business Requirements, Human Resources (HR), Underwriting, New Business Development, Customer Relationship Management (CRM), Client Services, Logistics Management
Experience

Chief Commercial Officer/ Executive Director
Lagos State, Nigeria
Selected Duties: Developing and executing marketing and sales strategies for microinsurance, health insurance, and brokerage services, focusing on revenue growth and customer acquisition. Building strategic partnerships and analyzing market trends to drive business expansion and product innovation. Leading a high-performing marketing team, overseeing campaign execution, performance metrics, and aligning business objectives. Ensuring brand consistency across digital, social, print, and event channels while maintaining regulatory compliance. Managing budget allocation, cultivating industry relationships, and enhancing brand recognition through participation in industry events and thought leadership initiatives

Chief Marketing Officer/ Assistant Director
Lagos State, Nigeria
Responsible for leading the strategic vision and targets to meet company objectives, promoting sales growth in new and key markets, increasing market share, and consistently delivering results. Additionally, responsible for developing and implementing marketing strategies that drive customer acquisition, retention, and revenue growth for the company. Work closely with the executive team to ensure that marketing efforts are aligned with business objectives and contribute to the company's overall success. Selected Duties: • Directed comprehensive marketing and sales strategies to drive revenue growth, aligning campaigns with business objectives and financial goals. • Built and structured a high-performing marketing department, overseeing team mentorship, campaign quality, and compliance with regulations. • Developed and executed integrated marketing strategies across digital, social, print, and events to effectively engage target audiences. • Conducted market research and created segmentation strategies to tailor products and campaigns based on customer needs and trends. • Managed marketing budgets and cultivated partnerships with key stakeholders, media partners, and industry influencers to expand brand reach and impact.

Head, Sales, Marketing & Corporate Communications/ Branch Coordinator (Ag. Chief Marketing Officer)
Lagos, Nigeria
Selected Duties: • Led nationwide marketing and administrative activities, setting marketing goals, establishing KPIs, and tracking performance across branches. • Supervised Marketing, Public Relations, and Event Planning teams, ensuring alignment with brand objectives and executing impactful campaigns. • Developed annual marketing strategies, budgets, and advertising plans, presenting these to executive leadership and managing regular reporting. • Cultivated strong business relationships with key stakeholders, including brokers, agents, and high-net-worth clients, to drive new business and exceed revenue targets. • Oversaw product development, after-sales service, and business development initiatives, using analytics and market research to adapt strategies to evolving customer needs.

Branch Manager, Abuja
Abuja, Federal Capital Territory, Nigeria
Selected Duties: Supervised and coordinated all branch activities, including marketing, underwriting, and administration, to ensure smooth operations and goal achievement. Drove sales growth and exceeded revenue targets by cross-selling new agricultural insurance products and generating new business opportunities. Built and maintained strong relationships with clients, brokers, and high-net-worth individuals, ensuring customer satisfaction and effective after-sales service. Managed policy renewals, documentation accuracy, and branch reporting, including daily, weekly, and monthly activity reports. Oversaw branch operations, enforcing company credit policies, supporting claims settlement, and maintaining office equipment and resources.

Branch Manager
Abuja
Selected Duties: Oversaw all branch activities, including marketing, underwriting, and administration, ensuring operational efficiency and alignment with branch objectives. Developed and maintained strong relationships with clients, brokers, agents, and high-net-worth individuals, driving new business opportunities to exceed revenue targets. Managed policy renewals, documentation accuracy, and accounting records while supervising the retail department to optimize performance. Implemented and enforced the company’s credit policy, ensuring compliance and risk management. Handled branch operations, including appraisals, after-sales service, claims settlement, and the maintenance of office equipment and resources.

Broker Development Manager
Old Mutual Nigeria
Abuja
Responsible for developing and maintaining commercially productive relationships with both new and old clients. Also in chare of identifying every sales lead and of making the most out of every opportunity to increase revenue and profitability. Key Duties: Development and follow up of existing and new customers Ensure that renewals are properly monitored and notices sent out 2months prior to renewal date. To ensure transactions booked are properly documented. To develop excellent business relationship with brokers, agents, HNI, Relationship officers and other clients. Produce weekly and monthly reports on all marketing activities. Help in researching, evaluating new ideas and designing products to suit the needs of clients. Ensure that there is effective after sales service. Monitoring and ensuring prompt claims settlement Other duties as may be assigned by the Regional Manager.

Business Development Manager
Law Union & Rock Insurance Plc
Abuja
Key Duties: Development and follow up of existing and new customers Generate new business opportunities to achieve branch’s revenue target and surpass. Ensure that renewals are properly monitored and notices sent out 2months prior to renewal date. To ensure transactions booked are properly documented. To ensure proper accounting records are kept. To ensure proper supervision of the retail department. Responsible for ensuring that the credit policy laid down by company is firmly implemented. To develop excellent business relationship with brokers, agents, HNI, Relationship officers and other clients. Produce daily call reports, weekly and monthly reports on all marketing activities. Help in researching, evaluating new ideas and designing products to suit the needs of clients. Ensure that there is effective after sales service. Monitoring and ensuring prompt claims settlement General Branch Management.

Marketing and Underwriting Officer
Oasis Insurance Plc
Abuja
Responsible for the delivery of an efficient case underwriting service to brokers and marketing of the insurance products. Key Duties: Supervising and coordinating of all marketing, underwriting and administrative activities for the Branch Head. Ensure that both team and individual targets are met. Marketing of public sector, brokers, NGO’s and private sector. Management of High Network individual and other top accounts. Ensuring high quality service and customer relationship management. Preparation and submission of tenders/bids for the company. Provide weekly reports to Head office on meetings, weekly and monthly performance review meetings. Collation and examination of weekly reports/production figures and compilation of same form management assessment. Underwriting of all insurance policies, issuing of debit notes, receipts, certificates and policy documents. Ensuring that payments are all banked within 48 hrs. Ensure proper management and payment of claims. Ensuring proper maintenance and management of office equipment, productivity tools, consumables, stationary and vehicles. Preparation of monthly imprest computation. Any other duties as maybe assigned by my superior.

Head Business Development
Global Allianz Insurance Brokers Limited
Abuja
Key Duties: Supervising and coordinating of all marketing and administrative activities of the Head office and branches. Responsible for managing branch profitability and to ensure that they get needed support to meet up with their targets. Ensure that both team and individual targets are met. Ensure achievement of overall branch target by generating business and cross sales Management of High Network individual and other top accounts. Ensuring high quality service and customer relationship management and efficient client servicing. Preside over weekly Head office meetings and monthly performance review meetings Collation and examination of weekly reports/production figures and compilation of same form management assessment. Ensure proper management of claims and proper client advisory services. Ensuring proper maintenance and management of office equipment, productivity tools, consumables, stationary and vehicles. Any other duties as maybe assigned by the Managing Director.

Project & Administrative Manager /Insurance Adviser
AMTAD GLOBAL CONCEPTS LIMITED
Abuja
Key Duties: Supervision of all project sites including staff mobilisation and movement of equipment. Soliciting and acquiring of such projects from Principals. Supervision of the procurement, allocation and maintenance of office furniture. (Tables, Chairs, Shelves, Safe, Suit hangers, Refrigerator etc.) Supervision of the procurement, allocation and maintenance of productivity tools. (Computers, Printers, Telephone facility, Photocopiers, fax machine, Newspapers etc.) Supervision of the procurement and provision of office stationery and other consumables. Supervision of the procurement, allocation and maintenance of operational vehicles and equipment. Supervision of the compilation of tender documents for all company bids & tender submissions. Processing of Performance Bonds, Advanced Payment Bonds, Advanced Payment Guarantees and Bank Guarantees. Processing of Motor Insurance, Marine & Air Insurance, Goods in Transit Insurance, Household and House Owner Property Insurance, Fire & Special Perils Insurance and Theft & Burglary Insurance etc. for project sites and company property. Management of staff Health Insurance policy and Pension Administration. Management of company’s environmental policy. All logistic matters, requisitions and store keeping matters. Any other duties as maybe assigned by my superior.

Insurance Adviser
Oceanic Insurance Company Limited
Abuja
Key Duties: Underwriting of Insurance Policies. Processing of Performance Bonds, Bid Bonds and Advanced Payment Bonds. Processing of Advanced Payment Guarantees and Bank Guarantees. Marketing of Motor Insurance, Marine & Air Insurance, Goods in Transit Insurance, Household and House Owner Property Insurance, Fire & Special Perils Insurance and Theft & Burglary Insurance etc. Marketing of Oceanic Life Assurance Policies and Oceanic Health Maintenance Organisation Policies. Any other duties as maybe assigned by my superiors.
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