altwan williams
About
Highly learning agility and detail-oriented individual with problem solving and analytical skills that can be utilized in a structured work environment. Strong interpersonal and communication skills.
united states
jersey city
retail
-
Experience
customer service representative
barnes&noble.com
Handled customer inquiries, complaints, billing questions and payment extension/service requests. Calmed angry callers, repair trust, locate resources for problem resolution and design best-option solutions.
compliance clerk
hold brothers online investments
* Monitored and printed out the branches affirmative determination's short list. * Collected daily branch acknowledgement exclusion reports. * Entered in overnight hedge position for traders.
junior quality assurance
barnes & noble
* Conducted various testing routines on a variety of Platforms. * Proactively assessed and followed through on testing risks and issues identified on projects. * Tested marketing promotions update process to ensure smooth updates and an overall positive user experience. * Utilized quality assurance metrics such as defects, defect counts, test results and test status to complete the testing process
Education
plaza school of technology
the chubb institute
altwan williams's Contact Information
Phone
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