Alonda Hines

-Primary front-of-store customer service representative. Duties included greeting customers, instructing them on the use of self service kiosks, and providing recommendations on products and services. -Operated and maintained photo printers, print customer photos, cleaned printers, and tracked consumables. -Utilized a variety of scanning equipment for media digitization. -Edited scanned photos by adjusting density, correcting color, removing imperfections, etc. -Initial design contact for customers seeking custom options for custom framing, invitations, keepsakes, holiday cards, and other unique creations. -Trained and mentored new employees on the safe and proper use of equipment, customer interaction etiquette, and store protocols. -Developed a tutorial for the website on the proper method to prepare slides for scanning in the custom slide scanner. Tutorial included photos and graphic elements to further explain written concepts. -Represented the company at trade show events by interfacing with prospective customers. Assembled promotional materials; as well as designed, constructed, and installed booth decorations. -Operated Fieldprint Live Scan equipment for fingerprinting and I-9 employment eligibility appointments.

- Lighting technician and second photographer for weddings - Office work consisting of customer service, filling orders, creating albums, filing client records, etc.

- Acted as goodwill ambassador for the College and the Concert Choir (answering questions, interfacing with supporters and alumni, recruiting future students, etc.). - Assisted the Choir Director with logistics, wardrobing, and other functions. - Operated the choir merchandise and information table at concerts and on tour. - Organized the Choir media library while transitioning from one facility into another.

-Handled donations, mailing lists, and thank you cards. -Assisted with monthly newsletter