alma portillo

senior clerk typist - spanish at san francisco unified school district

About

Analytical, efficient and detail oriented mortgage professional with a demonstrated track record of increasing responsibility. Self directive and committed team player who is known for achieving consistent, accurate and timely results while instilling customer loyalty. Recognized for excellence in both internal and external Customer Service.

Country

united states

City

san francisco

Industry

public relations and communications

Skill

insurance, underwriting, customer service, microsoft excel, banking, access, microsoft outlook, ms word, wordperfect, windows, internet searches, peoplesoft

Experience

loss mitigation and claims specialist

pmi mortgage insurance co.

2004-7 - 2013-1 · 8 yrs 7 mos

reo representative

pmi mort

2000-10 - 2004-6 · 3 yrs 9 mos

* Maintained the eviction inventory on properties identified as acquisition candidates. Followed up with the Servicers on eviction status on a weekly basis. * Identified potential acquisitions for PMI based on appraisal value, restoration and condition of the property. Forwarded reviewed claims with spread to REO specialists. * Uploaded weekly FNMA values and property statuses onto the AS/400 system. * Handled all loan closing documents i.e. the Title, Deed and HUDs. Notarized documents as needed. * Researched and verified tax invoices. Processed other types of invoices related to properties acquired by PMI. * Boarded the listing of newly acquired properties to Fairbanks. Approved REO offers as necessary. * Filed and purged all of the ACQ files. Transmitted and retrieved files to and/from offsite storage. * Assisted REO Specialists as needed. Special Projects as assigned. * Handled all notary requirements for the Subrogation, Claims and Servicing Operations group