alma houston

administrator assistant

About

In life I always understood that people graduate from high school, go to college and there they move on to either a career or a family. My experience was flipped. I graduated from high school, got married, had children and now, many years later am establishing myself in a career of sorts. Most of what I learned I learned from my family experience. First, time management. Raising children requires a lot of time management. Second, finance management. Because my husband and I decided to raise our children on one income, every penny counted. Finally, relationship building. During my time as a stay at home mom, many people from all walks of life shared coffee and meals with our family at all times during the day and night. My children were involved in community sports, music and drama, and I was right there with them . I even coached soccer one season. During their grade school years, I sat with many children at our local public school while they read to me.

Country

united states

City

denver

Industry

civil engineering

Skill

microsoft excel, microsoft office, time management, microsoft word, powerpoint, spreadsheets, program management, analysis, administrative assistance, access, outlook, software documentation, invoicing, payroll, accounts receivable, marketing, project management, as400 system

Experience

administrative assistant

light-heigel & associates

2004-7 - 2005-1 · 7 mos

Answered 10-20 incoming calls daily. Gathered information for prospective clients for job costing. Data entered information into a spreadsheet and e-mailed to main office. Once approved, returned calls for verification and set up of new jobs. Maintained client database as a satellite office in Access and Microsoft word. Produced reports for project manager converting data from Access to Excel. Updated and maintained client filing system for 50 projects in process. Corresponded with current clients, government agencies and municipalities. Processes applications for both municipalities and government agencies on behalf of current clients.

administrative assistant

cocalico plumbing and heating

2003-8 - 2004-7 · 1 yr

Documented 10-20 incoming calls daily. Dispatched calls to proper technician. Entered and maintained customer database for up to 200 clients. Created invoices from technician notes and mailed for both residential customers and builders in Peachtree and Wintec programs. Perform payroll duties utilizing Peachtree and Windtec programs for 30 employees weekly. Entered 10-20 accounts receivable daily. Tallied incoming checks and prepared bank deposit once a week. Produced reports by-monthly and prepared late notices to account over 90 days. Maintained database in Excel for Heating Maintenance contracts. Processed confidential credit card payments. Typed 5-10 proposals monthly for sales department. Met with customers regarding kitchen and bath accessories. Prepared pricing of accessories and proposals for custom selections. Faxed orders to vendors and coordinated shipping and delivery dates.

administrator assistant

hanover engineering associates, inc.

2006-2 - Present · 20 yrs 8 mos

Hanover Engineering has provided consulting, civil engineering, and support surveying services in Pennsylvania, New Jersey, and Maryland since 1970. Civil engineering and surveying services are provided in three engineering disciplines - municipal, structural, and environmental. Hanover Engineering also provides geologic and hydrogeologic consulting services, along with community planning services.