Allison Conway
Human Resources and Operations Manager @ Horizon Surgical Systems
About
HR & Operations leader with experience scaling an early-stage startup from 3 to 50+ employees. I build the systems, culture, and operations that help fast-growing teams thrive. As one of Horizon’s earliest hires and a PHR-certified professional, I’ve grown into leading HR, People Operations, culture, onboarding, performance frameworks, recruiting infrastructure, and office operations. I partner closely with the CEO and leadership team on org strategy, team dynamics, and creating a high-trust, high-performance environment. My approach blends structure and empathy: I design scalable processes while staying deeply connected to the people behind them. Whether I’m building a performance review cycle, shaping culture, launching events, or supporting managers, my goal is always the same — to create clarity, connection, and momentum for the entire organization. Areas of focus: People Operations · HR Strategy · Organizational Culture · Employee Engagement · Leadership Partnering · Talent Systems · CA Compliance · Onboarding · Performance Management · Internal Communications
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United States
Medical Device
PHR, Presentations, Employee Relations, Operations Management, Grading, Assistant Teaching, Communication, Entrepreneurship Education, Interpersonal Communication, Intrapersonal Skills, Pitch Development, Greenhouse Software, QuickBooks, Hiring, Human Resources (HR), Project Management, Executive Administrative Assistance, Management, Onboarding, Marketing
Experience

Human Resources and Operations Manager
Malibu, California, United States
Promoted into HR & Operations leadership as the company scaled from 3 to 57 employees. I lead People Operations, HR programs, culture initiatives, and key operational systems for a fast-growing surgical robotics startup. People Operations & HR Leadership • Own core HR functions: onboarding, performance reviews, engagement, internal communications, CA compliance, and policy development • Partner with CEO and leadership on org planning, culture, and team dynamics • Build scalable People systems supporting rapid team growth • Develop PTO structures, onboarding frameworks, and performance processes • Serve as the company’s “pulse check,” providing insights on sentiment and culture • Support hiring across engineering, product, and operations teams Culture & Employee Experience • Lead company-wide events, off-sites, retreats, and engagement programs • Build initiatives that strengthen morale, connection, and values alignment Operations & Administrative Leadership • Manage office operations across multiple locations • Oversee admin function • Build operational processes that improve clarity, efficiency, and alignment Impact Highlights • Supported hiring for 50+ roles as Horizon scaled from 3 → 57 employees • Designed and executed 20+ company-wide events and off-sites • Built People Ops workflows that reduced onboarding friction and improved culture • Trusted advisor to leadership on People strategy and communication

Executive Assistant Office Manager
Malibu, California, United States
Joined as one of the company’s first full-time employees and helped establish foundational operations, HR processes, culture, and executive support during Horizon’s formative years. Executive Support & Cross-Functional Operations • Partnered directly with the CEO to support strategy, streamline operations, and ensure communication alignment across teams • Managed daily operations across multiple office locations; primary point of contact for a 30+ person team • Organized and maintained hundreds of internal documents (contracts, agreements, org charts, investment records, legal files, etc.) • Supported project management and cross-functional initiatives during early growth Early People Ops & HR Foundations • Took ownership of HR processes before a dedicated People team existed • Ran the interview pipeline (Greenhouse), conducted screening interviews, and coordinated onsite candidate visits • Developed early HR infrastructure including onboarding workflows, offboarding, PTO policies, handbook content, and safety protocols • Used ADP to manage employee onboarding and HR compliance documentation Culture & Employee Experience • Created formative cultural experiences through team events, off-sites, and bonding trips • Helped establish Horizon’s early cultural identity, values, and traditions Finance & Legal Support • Prepared weekly cash reports for the CEO and supported financial decision-making • Negotiated vendor payment schedules and managed purchase orders and AP workflows using QuickBooks and Bill.com • Assisted with budgeting forecasts and long-term financial planning • Coordinated with legal counsel on contract creation, agreement updates, and international employee documentation Scheduling & Travel • Managed the CEO’s calendar, priorities, and domestic/international travel • Coordinated complex travel planning for executives and team members

Teaching Assistant at UCLA
Los Angeles, California, United States
• Supported instruction for upper-division entrepreneurship courses focused on venture initiation, value proposition design, go-to-market strategy, and business planning • Evaluated student work including business plans, pitch decks, feasibility studies, and written analyses • Provided structured feedback and guidance to help students refine ideas, assess market fit, and strengthen execution strategy • Held office hours to mentor students through product feasibility and venture development challenges • Partnered with faculty to support course delivery and academic rigor Courses: Management 160 – Entrepreneurship & Venture Initiation Management 161 – Business Plan Development
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