allison June pettican
Home Manager @ Care Concern Group
About
I have been a Manager now for 26 years. I have worked for charities and private providers . I have managed services including nursing , dementia , functional mental health , end of life care . I have a very good record of progression and success in some of the most difficult homes. I enjoy managing in the care environment and the daily challenges it brings with it. I enjoy change management and strive to make improvements. I invest in my own development to help with leading my teams , at the home. How the team all work together impacts and helps to improves the care provided to the Residents, which is why we all do these jobs .
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United Kingdom
Hospital & Health Care
Team Management, Supervisory Skills, Delegation, Communication, Leadership Development, Transition Management, Mental Health Counseling, Customer Service Management, Time Management, Care Plans, Healthcare Management, Customer Service, Residential Homes, Performance Management, Budgets, Hospitals, Operations Management, Team Building, Healthcare, Nursing
Experience

Nursing Home Manager
Graham Care Homes
Tunbridge Wells, England, United Kingdom
I took up this position in an 80 bed nursing home for people with complex nursing mental health and dementia needs , the home was in special measures when I joined there , within 4 weeks it was inspected as RI. At the time I left we were waiting an overdue inspection , took place within six weeks and obtained a Good star rating with a very good inspection report . I thoroughly enjoyed leading the team and homes through this transition .

General Manager
Plumstead, london
General Manager of a 62 bed residential home with dementia care , nursing care and a specialised mental health unit. A fairly new home that had been without a manager for a length of time. The Nursing Unit is Avante's introduction of their first nursing service , from appointment my role included intensive clinical recruitment and development of policies and procedures .The home has been commissioned with the local authority since I have been there with the introduction of a 17 bed specialised mental health unit.

Home Manager
Kingsfield
Home manager of 90 bed care home, providing residential , nursing , dementia , end of life and respite care . The home is now of a very good reputation in the community, has a waiting list and the local authority and CCG's all contract to it. Also CQC compliant.

General manager
Barchester healthcare
I managed a 40 bed care home with Nursing Care , when I joined the home had been issued a regulation requirement from CQC which was then lifted within 4 months, the home was inspected at that time and up graded on the star rating system from adequate to good. Following this I worked closely with the PCT in the borough and gained their trust which in turn generated business to bring the home up to full occupancy with a waiting list by the time I left. We also worked very closely with the continuing care team and stroke ward at the local hospital providing care for some very complex clients successfully.

Registered Manager of Learning Disabilities Care Home
MCCH - voluntary Learning Disabilities Company
Bexley, Kent.
Manager of an Adults Learning Disability Care Home with independent living. Also doing the Provider inspections of a children's respite home for children with learning disabilities and severe challenging behaviour.

Registered Home Manager
KCHT - now Avante Care
Various residential and dementia care homes throughout Bexley
Registered Manager of various residential and dementia care homes. Including respite, emergency care placements , day care, Asian Day Care, block and rehabilitation units. Being sent supernumary to homes that had an Embargo placed upon it to work with staff and CQC to improve the quality of care and the areas of concern. Taking over newly received homes from the Local Authority and recruiting, implementing Quality systems and leading staff during the turbulent times, dealing with the TUPE transfers.

Senior Sheltered Housing Assistant
London Borough of Islington
10 units throughout the borough
Responsibility for the units throughout the borough including special units where the residents were more dependent and being kept in their own home with perhaps nursing and mental health needs. Doing pre admission assessments , management of the sheltered housing managers, budget planning , management and control, suitability of placements, recruitment, building management, unsocial tenants, inspections of each unit and monitoring quality and customer satisfaction. Line management if the Wardens and domestic staff within the sheltered units. Dealing with rent arrears of clients and staff.

Assistant manager & Manager of homeless families hostels
London Borough Of Islington
Islington
Assistant and then progressed to Manager of homeless families hostels, working shift cover initially for 4 years up until I progressed to manager, dealing with Rotas, budgets, ordering of supplies, recruitment and supervision of staff, new residents and referrals to other departments I.e social services, DSS, other voluntary agencies, attendance at case conferences, attendance at sectioning of clients under the mental health act, working with mental health team, dealing with residents with health issues, HIV, probationary services, the Police, attendance at court , monitoring the standards and maintenance of the building.

Operations Manager
London Borough Of Islington
Overall responsibility for 8 homeless families reception centres
Overall responsibility for the units, staff, residents, budgets, alternative placements, multi disciplinary working with voluntary agencies , social services and the mental health team, dealing with child protection issues, safeguardings, evictions and attendance at court, housing benefits, estate management , maintenance, new builds , surveyors.
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